Job Description Justification: Partnering with the NYC Innovation Team in the Mayor's Office, a cross-disciplinary group working to improve access to services for New Yorkers, the Office of Technology and Innovation is requesting a System Engineer to support the NYC Child Care Digital Hub (CCDH) project.
The goal of this project is to create a single digital hub for families to learn about their child care options and find child care for their children aged 5 and below. The hub will also support child care providers by sharing information on how to begin and continue providing child care services to New Yorkers. The hub will include relevant content and features that could include a detailed screening process for parents, referrals section, information about available childcare services, and/or a unified map/provider services locator of child care providers.
The System Engineer, working with internal and external stakeholders, will help support the entire lifecycle of the application.
Assignment Title: MWBE NYC CCDH Map Program System Engineer (ODA) Labor Category Programmer 3 Work Location: On Site Work Location: Hybrid: X Remote: Monday- Friday; 9-6
Scheduled Work Hours: Normal business hours Monday-Friday 40 hours/week (not including mandatory unpaid meal break after 6 hrs of work). Projected Assignment Start Date: June 9, 2025 Projected Assignment End Date: June 7, 2026 Total Estimated Assignment Hours: 2080 Hours (1 Year) Note: Normal Business Hours, Monday through Friday (not including a mandatory unpaid meal break after 6 hours of work), 40 work hours per week. If the consultant works more than 40 hours per week, the consultant must request overtime in the Agency's timekeeping system and the project manager must approve those hours worked above the weekly maximum.
SCOPE OF SERVICES The System Engineer is a strategic member who ensures that the digital Hub functions smoothly across various systems and platforms.
This position will report to OTI's Office of Data Analytics (ODA) DevOps and work closely with the Innovation Team in the Mayor's Office to improve the digital experience of child care access for New Yorkers. The System Engineer aims to coordinates the details relating to the infrastructure to support the applications from initial design through testing and deployment.
TASKS:
- Perform the technical design, development, and component testing of repository changes.
- Setup and maintain cloud-based servers and services.
- Engage with the development teams to provide production management support input for the design of new application builds.
- Create optimal data pipeline architecture that is coherent and scalable, based on best practices of integrating data into a consolidated repository.
- Coordinate execution of break fixes in the production and nonproduction environments.
- Investigate and follow-up with various stakeholders (e.g., OTI, vendors) to resolve issues.
- Ensure that deliverables from the internal and vendor development teams meet requirements, including ensuring code matches server software stacks and specifications.
- Provide support during testing and deployment by monitoring servers and providing feedback.
- Create, update, and maintain system documentation.
- Collaborate with cross-functional teams to understand data requirements and translate them into technical solutions.
- Perform special projects and initiatives as assigned.
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered - At least 8 years of experience in administering and maintaining Linux OS servers, iPlanet Web Servers, IBM MDM/IIS, Oracle WebLogic Application, Portal Servers, Windows Servers on-prem and on the cloud.
- A minimum 8 years of experience in writing SQL.
• Strong technical expertise in cloud-based technologies, such as AWS, Azure Clouds.
• Ability to write scripts (Ant, Maven and Shell) for configuration management (CM), build and deployment activities, and routine day to day functions.
• Experience on Single Sign On (SSO) configuration using SiteMinder with iPlanet/Oracle Weblogic Servers.
DESIRABLE SKILLS/EXPERIENCE: - Experience using Oracle 19c, AWS RDS/MySQL and/or a database appliance.
- Understand basic design principles behind a scalable application.
- Experience with service-oriented architecture and RESTful web services.
- Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes) is a plus.
SPECIAL REQUIREMENTS: N/A