Linen Room Attendant

Hotel Descriptor

Job Summary:

The Linen Room Attendant is responsible for managing and maintaining the cleanliness, organization, and inventory of the hotel's linen and laundry supplies. This role involves sorting, folding, and distributing linens, towels, and other fabric items to various hotel departments. The Linen Room Attendant ensures that all linens are clean, properly stored, and readily available for use by housekeeping and guest services. The position requires attention to detail, strong organizational skills, and the ability to work efficiently in a fast-paced environment.

Essential Job Duties and Responsibilities

• Linen Sorting & Processing:
  1. Sort linens, towels, and other fabric items by type, size, and condition.
  2. Check for stains, damage, or wear and tear on linens, and report any items that need to be replaced or repaired.
  3. Operate laundry equipment such as washers, dryers, and folding machines to clean linens efficiently.
  4. Ensure that linens are folded or hung according to hotel standards, ensuring a neat and consistent presentation.
• Inventory Management:
  1. Maintain an accurate inventory of all linen items, including towels, bed linens, and tablecloths.
  2. Track linen usage and report low stock levels to the Housekeeping Supervisor or Laundry Manager to ensure an adequate supply.
  3. Organize and store linens in a neat and accessible manner, ensuring that linens are readily available for housekeeping staff.
• Linen Distribution:
  1. Distribute clean linens to various hotel departments, including guest rooms, public areas, and the food and beverage department.
  2. Ensure that all linen carts and storage areas are fully stocked and ready for use by housekeeping staff.
  3. Assist housekeeping staff with any special linen requests for guest rooms or public areas.
• Quality Control:
  1. Inspect linens for quality, ensuring that they meet the hotel's cleanliness and appearance standards.
  2. Handle linens with care to prevent damage and ensure that all items are maintained in good condition.
  3. Report any damaged or stained linens to the Housekeeping Supervisor or Laundry Manager for replacement or repair.
• Cleaning & Maintenance:
  1. Ensure the linen room is kept clean and organized at all times.
  2. Sweep, mop, and maintain the cleanliness of the linen room, ensuring a hygienic and tidy work environment.
  3. Maintain a clean and orderly space for folding and storing linens, following proper hygiene protocols.
• Safety & Compliance:
  1. Follow safety protocols and procedures when handling cleaning supplies, linens, and laundry equipment.
  2. Adhere to hotel safety and sanitation standards to ensure the well-being of staff and guests.
  3. Ensure proper storage of hazardous cleaning products, chemicals, and equipment.
• Team Support & Communication:
  1. Communicate effectively with other housekeeping staff to ensure that linen needs are met in a timely manner.
  2. Report any maintenance issues with laundry equipment or linen storage areas to the Housekeeping Supervisor or Laundry Manager.
  3. Assist in any other housekeeping duties as assigned, including supporting other team members during peak times.

Education and/or Experience

• High school diploma or equivalent preferred.
• Previous experience in housekeeping or a similar role is preferred, but not required.
• Experience in hospitality is an advantage.

Skills/Specialized Knowledge

• Strong organizational skills with attention to detail.
• Ability to manage and prioritize tasks efficiently in a fast-paced environment.
• Ability to lift and carry heavy loads of linen and supplies (up to 25 pounds).
• Good communication skills and the ability to follow directions and safety guidelines.
• Basic knowledge of laundry equipment and cleaning chemicals is a plus.
• Ability to work independently and maintain a clean and orderly work area.

Physical Demands

• Ability to stand, walk, bend, and kneel for extended periods.
• Ability to lift, carry, and push laundry carts and linens.
• Ability to work in a fast-paced environment, managing multiple tasks at once.
• Ability to work early morning shifts, weekends, and holidays as required.

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.