LIMS IT Support Analyst

Boston, Massachusetts

Diverse Lynx
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Roles & Responsibilities

• 3-5 years of experience providing IT support for LIMS systems in a pharmaceutical, biotech, or laboratory setting.

• Experience with LabVantage LIMS is strongly preferred; experience with LabWare LIMS also considered.

• Strong understanding of laboratory processes, sample management, and analytical workflows.

• Experience with LIMS system configuration, master data updates, and user management.

• Familiarity with ITIL processes (incident, change, and problem management)

• bility to troubleshoot application issues, system errors, and support ticket resolution.

• Familiarity with GxP, FDA, and other regulatory guidelines related to laboratory systems.

• Knowledge of system integration concepts (LIMS to instruments, ELNs, ERP systems).

• Strong skills in documenting system processes, configurations, and incident resolution procedures.

• Excellent communication and collaboration skills, working with both technical and non-technical teams.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Date Posted: 26 March 2025
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