Licensing Clerk

Salary: $40,339.54 - $60,509.30 Annually
Location : City of Doral, FL
Job Type: Full Time
Job Number:
Department: Planning & Zoning
Opening Date: 04/03/2025
Closing Date: 4/18/2025 5:00 PM Eastern

General Purpose

Performs advanced secretarial and clerical work for the Occupational Licensing Division in connection with the duty to assist in processing Local Business Tax Receipts and Certificate of Use applications submitted by City of Doral businesses, professionals and vendors.
Supervision Received and Exercised

This position is classified as a non-exempt, full-time position with a 40 hour work-week.

This position reports directly to the Chief Licensing Officer.
Essential Duties and Responsibilities

Essential Functions:

• Assists with reviewing applications for compliance with applicable regulations.
• Enforces, explains, and interprets pertinent licensing requirements.
• Administers the Occupational License Program including the mailing of local business tax receipts and certificates of Use invoices and collects all accountable fees from applicants.
• Performs administrative work as needed to provide support to the department and ensure efficient organizational support.
• Processes a variety of new applications into the department, routes applications to appropriate department personnel, creates necessary files, records, and other clerical tasks based on department and city policies and procedures.
• Reviews applications for compliance.
• Verifies contractor licenses.
• Answers, screens, and resolves complex and sensitive customer service issues, either personally, by telephone or in writing.
• Files records and documents of customer service issues and resolutions.
• Assists with any research on problems and complaints regarding apparent business violations and compliance.
• Maintains high ethical, honesty and moral standards.
• Performs any other duties as assigned by the Chief Licensing Officer.

Additional Duties:

• Performs other related work as required.

Minimum Qualifications
MINIMUM EDUCATION AND TRAINING

• Must possess an Associate's degree or equivalent.
• Three (3) years of experience in the performance of general secretarial and clerical work in the finance field preferred.
• Must have a valid drivers license with an acceptable driving record.

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED

Knowledge, Skills and Abilities:

• Apply technical knowledge.
• Ability to detect deviations from regulations and standard practices.
• Ability to accept, receive and/or collect payments.
• Ability to use small office equipment, including copy machines or multi-line telephone systems.
• Ability to use computers for data entry.
• Ability to use computers for word processing and/or accounting purposes.
• Communicate clearly and concisely, both orally and in writing.
• Ability to get along with others and work effectively with the public and fellow workers.
• Ability to meet and deal with the public in an effective and courteous manner.
• Must be fluent in the English language. Ability to communicate in Spanish beneficial but not mandatory.
• Ability to perform multiple tasks.
• The minimum requirements may be waived by the City Manager.

Physical Requirements:

• Ability to work with the fingers, handle, perceive sound, kneel, lift/push objects, make rational decisions, reach, make repetitive movements with the hands, express ideas through speaking/talking and use visual acuity to perform activities such as viewing a computer terminal.
• Ability to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

City of Doral
Human Resources Department
Summary of Benefits:
In this summary, we are providing general information, which will be helpful to you in evaluating the City of Doral as your premier place to work. If you have questions concerning a specific item or interpretation, please feel free to contact Human Resources at .
Employment Benefits for Regular Full-Time Non-Sworn Employees:

Introductory Period
An introductory period for an employee is twelve (12) months for entrance, rehire, and promotional appointments. In the event the employee accepts a promotional opportunity position within the City before an initial introductory period is satisfactorily completed, the initial introductory period starts over at the time the employee begins working in the new position.

The introductory period is considered a continuation of the employment selection process. It provides the City an opportunity to observe and evaluate the capacity of the employee, which includes the employee's ability to satisfactorily perform the essential functions of his or her job; and to observe and evaluate the employee's work habits and conduct, including attendance and the employee's relationship with coworkers and superiors.

During the introductory period, the new employee and the supervisor shall evaluate employment suitability in terms of skill, knowledge, performance, and compatibility. During this period, the employee shall be given the support and resources needed to learn and demonstrate the duties and competencies required in the new position.

Absences During Introductory Period:
Any cumulative absences during the introductory period in excess of ten (10) workdays will automatically extend the introductory period by the number of days absent regardless of whether the absence was with or without pay.
Holidays

The City of Doral observes 12 paid holidays per year.

1. New Year's Day
2. Martin Luther King's Birthday
3. Presidents Day
4. Memorial Day
5. Juneteenth
6. Independence Day
7. Labor Day
8. Columbus Day
9. Veterans' Day
10. Thanksgiving Day
11. Friday after Thanksgiving
12. Christmas Day

In addition, employees received two (2) personal days and (1) Birthday. The personal days must be used before the end of the fiscal year and the birthday must be taken within six (6) months of the birthday.
Accruals (Vacation & Sick Time)

The City of Doral has separate sick and vacation leave for non-sworn employees which is accrued on a monthly basis.
Vacation is accrued on a monthly basis depending on the years of service:
Years of Service Monthly Accruals Yearly Accrual

0-4 years 06.66 hours per month 80 hours per year

5-9 years 10.00 hours per month 120 hours per year

10-20 years 13.33 hours per month 160 hours per year
More than 20 years 16.66 hours per month 200 hours per year
Employees may use vacation time as it is accrued.

Sick leave is earned at the rate of 8.0 hours per month for a forty (40) hour work-week. Employees may accumulate a sick time maximum 1,040 hours if on a forty (40) hour work-week.
Sick Leave Payment Program
Employees may sell back to the City up to a maximum of 32 hours of sick leave per year provided that the employee maintains a maximum of 80 hours of sick leave in his or her leave balance. This election is made annually at the beginning of each fiscal year by the employee and is irrevocable. An employee who elects to be paid for accrued vacation leave will be paid at his or her current rate of pay on the date of the payout, less applicable taxes and authorized deductions.
Annual Leave Sell Back

Employees may elect payment of accrued, unused annual leave in lieu of time off. This election is made annually in the beginning of each fiscal year and is irrevocable. An employee who elects to be paid for accrued vacation leave will be paid at his or her current rate of pay on the date of the payout, less applicable taxes and authorized deductions.
Health Care Benefits

All Healthcare benefits for all employees are effective on the first of the month following 30 days of full-time employment. The City offers HMO, POS, and High Deductible Health plans. The High Deductible Health plan comes with a Health Savings Account (HSA).
Dental Plan
The City of Doral offers a PPO dental insurance plan.
Vision Care

The City of Doral offers voluntary vision care benefits.
Life, Short-term and Long-term Disability

The City of Doral will cover your life insurance at the rate of two (2) times the employee's annual salary up to a maximum of $300,000.00. In addition, the City offers both short-term and long-term disability plans which act as income protection plans.
Retirement Benefits

Employees participate in the City's 401a retirement plan administered through Mission Square. The plan requires employees to contribute a mandatory six percent (6%) of their base pay while the City contributes twelve percent (12%) of the employee's base pay.
457 Supplemental Plan

The City of Doral has a voluntary deferred compensation pension program available through Mission Square where the employee can make contributions to their retirement. The City does not make any contributions to this plan.
Education/Tuition Reimbursement

The City offers the Educational Reimbursement Program (ERP) established to provide educational assistance to full-time employees participating in training or educational programs designed to strengthen their abilities, which in turn directly benefit the City . click apply for full job details