Licensed Insurance Customer Service Representative
Office location Altoona, PA
A local Independent Insurance Agency is seeking an outgoing, client focused, professional, and dependable Customer Service Representative who is licensed in property and casualty insurance.
General Responsibilities:
- Inbound and outbound calls to and from current and prospective insurance customers and insurance companies
- No Cold Calling or Soliciting business is required
- Assist customers with the insurance quotations and applications
- Customize insurance packages to suit individual customers needs and requirements
- Explain features, advantages, and disadvantages of various policies to customers
- Process paperwork via written and electronic communications
- Accept and process payments from over the phone and walk-in clients
- Enter data and use agency management system
- General office duties as needed
Qualifications:
- Active Property & Casualty license required or if studying for this license test, must have ability to take the test in next few weeks
- Strong computer knowledge and accurate typing skills
- Previous customer service experience preferable in the insurance industry
- Must be enthusiastic, outgoing, and self- motivated
- Professional dress and appearance required
- Strong ability to communicate clearly and persuasively via written and verbal communications
- Must be able to multi-task and meet deadlines
- High School diploma or GED required
Schedule and Compensation Overview:
Monday - Friday 9:00am to 5:00pm
Salaried position pay based on experience
Paid time off and holiday pay