Library Associate I

Salary : $41,503.00 - $67,650.00 Annually
Location : Norfolk VA 23510, VA
Job Type: Permanent Full-time
Job Number: 13053
Department: The Slover
Division: Downtown Branch Library
Opening Date: 04/21/2025
Closing Date: 5/1/:59 PM Eastern

Description

The City of Norfolk's Downtown Branch at Slover is seeking an experienced full-time Library Associate I to join the youth programming area. The Library Associate I assists with the library's daily operations and may act as an assistant to the supervisor. Library Associate I's provide customer service to patrons by developing and delivering age-appropriate programs and readers' advisories. The Library Associate I also promotes the general use of facilities and assists patrons in using the collection and equipment. This position primarily works in the children's/Teen area but may be required to assist in other areas as needed.

The Slover is a premier destination located in downtown Norfolk that contains a branch of the Norfolk Public Library system, the Sargeant Memorial Collection Archives, the Roy E. Hendrix Business center, Creative Studios, Venue Rentals, and a Café.
The Slover supports a thriving downtown by encouraging tourism, providing resources for entrepreneurs, and housing the Downtown Branch at Slover library component.
Departmental Hiring Salary Range: $41,503-$47,728.45
Essential Functions

Essential functions include but are not limited to:

• Conducts Early Literacy programs such as Babygarten, KinderSTEM, Storytime, and 1-2-3 Play with Me.
• Plans and promotes teen programming and monitors teen space.
• Plans and promotes programs for youth and families such as art activities, crafting, cultural programs, etc.
• Plans and promotes the Summer Reading Program.
• Outreaches to schools, daycares, and other organizations promoting and representing NPL.
• Maintains and monitors Kidzone and the program room.
• Provides excellent customer service; assist patrons with library materials and book selections.
• Assists in building and maintaining the library's juvenile and YA collections.
• Conducts tours of the library, including school tours and field trips.
• Orders materials for the Children's collection.
• Inventories Storytime kits, Summer Reading Program materials, and other materials as assigned.
• Leads, plans, and executes book displays or displays showcasing themes, seasons, etc.
• Provides regular coverage of Public Service desks.
• Answers reference questions involving resources in print and electronic formats.
• Assists in the use of computers, copiers, and scanners.
• Provides Reader's Advisory.
• Prepares bibliographies and suggested reading lists; sets up book displays.
• Creates and provides monthly office supply lists.
• Participates in committees and attends training related to the job.
• Promotes the concept of the Family Place Library in Norfolk.
• Proficient in Microsoft Office products such as WORD, EXCEL, and PowerPoint.
• Performs administrative duties in collecting data and preparing Excel and written reports.
• Completes opening and closing procedures. Assists with cleanliness of the library.
• Performs other duties as assigned.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

One year of experience in library or related services.
Additional Information & Requirements

• Valid Driver's license

Work Hours: This full-time position is 40 hours per week and will include rotating nights and weekends to support operations of the library.

Signing Bonus: This position is eligible for a one-time $5000 sign on bonus.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
04

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
05

Please select the highest level of education you have completed.

• High School Diploma/GED
• Some College (6 months or more)
• Vocational/Technical Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

06

How many years of work experience in library or related services do you possess?

• No experience
• Less than a year
• 1-3 years
• 3-5 years
• More than 5 years

07

Please select all of the computer programs that you are proficient in. Select all that apply. Please note: A skills assessment may be given at time of interview.

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

08

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question