Library Assistant

Salary: $16.23 - $19.48 Hourly
Location : New Braunfels, TX
Job Type: Full Time
Job Number: 00891
Department: LIBRARY
Division: Library
Opening Date: 04/25/2025
Closing Date: 5/16/2025 5:00 PM Central

Job Summary

What we're looking for: Motivated and coachable individuals to join the City of New Braunfels Library department. Under direct supervision, provides delivery of high-quality library services to the public. Staffs the various service and help areas. Assists in managing the day-to-day activities of the library, maintains the library's facilities and performs a variety of administrative and technical functions in support of New Braunfels Public Library operations.

Benefits & Total Rewards:
Our City team members are our most valuable asset. We offer Total Rewards when you join our team.

• Competitive medical, dental and vision insurance
• 2:1 match on retirement contribution
• Paid volunteer time off - 16 hours per year
• Vacation accrual starts at date of hire - up to 120 hours annually your first year
• Get paid to stay - longevity pay on top of your regular pay after one full year
• Tuition reimbursement program
• Bilingual pay offered
• Keep learning - professional and personal development training available

Primary Duties and Responsibilities

The responsibilities you'll be trusted with:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Library Assistant I (Part time and Full time) - 14117/14126

• Staffs the service desk.
• Performs a variety of circulation duties - including answering calls, patron inquiries, check in/check out and shelving, card issuance, material location, collecting library fees and patron computer assistance (public computers, online catalogs, library databases and mobile devices).
• Assists patrons with library technology and software.
• Assists with outreach activities and programs.
• Participates in opening and closing duties.
• Assist with material preparation and repair as assigned. Evaluates and recommends library items for repair, rebinding, and/or replacement and assists with same tasks.
• Aids in the promotion of library programs/events.
• Answers reference questions or refers reference inquiries to the Librarian on Duty as appropriate.
• Assists in coordinating and implementing library programs/events
• Performs other duties as assigned or required.

Library Assistant II (Part time and Full time) - 14119/14118

• Performs job duties listed for Assistant I.
• Plans and implements library programs/events
• Assists with training and supervision of the public services volunteers.
• Assists with ILS reporting and material problem management.
• Performs other duties as assigned or required.

Library Assistant III (Part time and Full time) - 14122/14121

• Performs duties listed for Assistant I and II.
• Compiles data and prepares/generates a variety of statistical library reports
• Assists with training of staff with library policies and procedures.
• Assists with development and maintenance of procedure documentation.
• Assists Management with customer issues and training of the Library Assistants.
• Able to perform LOD functions as needed.

Education, Experience, Licenses and Certifications

Your areas of knowledge and skills that matter most for this role:
MINIMUM QUALIFICATIONS:
Education and Experience:
Two (2) years of college and two (2) years public library/customer service experience; OR an equivalent combination of education and experience.

• Bilingual(Spanish) highly preferred.

Required Licenses or Certifications: None.
This position is not eligible for City benefits.
01

Do you have at least two years' experience in public libraries or in customer service?

• Yes
• No

02

Do you have two (2) years of college?

• Yes
• No

03

Do you have effective communication and interpersonal skills to interact appropriately with coworkers, supervisors, elected officials and the general public?

• Yes
• No

04

This position will work the following schedule: Tuesday through Saturday 8:00 to 5:00. Do you have any conflicts with this schedule?
05

Do you consider yourself trustworthy, ethical and professional?

• Yes
• No

06

Can you interact with people on an upbeat and friendly basis, regardless of circumstances?

• Yes
• No

07

Tell us about a time you had to prioritize multiple tasks. What was the situation? What was the outcome?
08

Do you have strong computer, internet, and business software skills?
09

Do you have experience using Microsoft Office products, including Word, Access, Excel, PowerPoint, etc.?
10

Do you have experience using smart devices? If yes, which types and operating systems?
Required Question