Lending Systems Support Analyst

About Columbia Credit Union

Columbia CU is a full-service financial institution with $2.3 billion in assets, over 100k members and we pride ourselves in our commitment to "Making Life Better" in the communities we serve. Since 1952, our commitment toward "Making Life Better" has earned us accolades and we are honored to be the recipient of several local community recognitions:

• Best of Clark County Award / The Columbian -
• Best in Business Award / Vancouver Business Journal -
• Corporate Philanthropy Award / Portland Business Journal -

Columbia CU Guiding Principles

Vision: The most trusted, respected, and sought-after financial institution, providing innovative solutions and support for our employees, members, and communities we serve.

Mission: Bringing people together to make life better for themselves and their communities.

Value Proposition: Earning your trust with knowledgeable people and digital options so you can bank "Columbia" how and when you want.

Leadership Philosophy: Leaders at Columbia CU inspire enthusiasm and accountability that drive our mission. Leaders build engagement and communicate honestly and openly. By rallying everyone around our shared vision, Leaders model and expect the best from individuals and teams.

Core Values

People - We have a passion for helping each other and our members.

Community - We have a passion for contributing to the success and growth of the communities we serve.

Financial Wellness - We have a passion for providing the financial education, tools and assistance that create financial wellness and stability for our organization, each other, our members and the communities we serve.

Benefits

• Medical, Dental, Vision for employee - eligible the 1st of the month following hire date
• Accrued PTO, Accrued Extended Sick Time and 11 Paid Bank Holidays
• 401k Match- 100% match up to 6% employee contribution
• Tuition Assistance
• And More.

About The Role

Entry-level Lending Systems Analyst to assist with the configuration, design, and maintenance of our Credit Union's loan origination and loan accounting systems, as well as other lending systems. In this role, you will support various lending teams and departments in ensuring that systems are running efficiently, remain compliant, and meet business needs.

RESPONSIBILITIES:

• Assist in testing new system features and enhancements to ensure they work as expected and identify any issues.
• Gather and analyze data to identify trends and provide recommendations for improving system efficiency.
• Help configure and manage system views and dashboards for different departments to better manage workflows, loan queues, and templates.
• Support communication between different departments (e.g., IT, accounting, marketing, compliance, and branches) to ensure systems meet their needs.
• Help ensure lending systems are up-to-date and working correctly by performing regular audits and checks.
• Track and document system issues and work with vendors to resolve problems.
• Assist in maintaining business rules for data entry, workflow processes, and regulatory compliance.
• Support the development and maintenance of custom forms and business rules for loan systems.
• Help create documentation for system processes, updates, and procedures to ensure efficient operations.
• Support the administration of internal systems and third-party lending systems, including collections and dealer interfaces.
• Maintain user profiles and security settings for loan systems.
• Assist with reviewing system updates and upgrades and ensuring the systems are aligned with organizational standards and policies.
• Help manage vendor relationships to ensure systems are functioning at their best.

REQUIREMENTS

• 1-year experience in performing loan systems administration/analyst duties.
• 1-year experience in lending/banking/financial services.
• Knowledge of federal, state and local laws and regulations related to consumer loan origination and servicing activities. Familiarity with lending laws such as, Reg Z., TRID, HMDA, Reg. B, and other applicable regulations.
• Familiarity with lending systems: MeridianLink LoansPQ, Encompass, Temenos, Fiserv DNA and nCino are preferred.
• Intermediate knowledge of computer hardware, software, and system analysis.
• Comfortable with learning new software tools and applications.
• Ability to assist with the configuration, testing, and documentation of systems.
• Strong analytical skills with a focus on problem identification and finding practical solutions.
• Proficient in Microsoft Word, Excel, and Outlook. Familiarity with basic data manipulation or reporting tools is a plus.

COMPENSATION

• $26.50- $32.00/ hour + DOE (depending on level of experience may be considered for Lending Systems Analyst)
• Eligible for Back Office Incentive

Columbia Credit Union follows all required COVID 19 health protocols

Equal Opportunity Employer/AA

Must be 18 or older to apply

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.