Job Description Job Description
Small and busy law firm looking to hire a highly motivated, professional and reliable individual to work as a legal secretary/assistant.
The ideal candidate will possess the following skills:
- Fluent in English and Spanish
- Passionate about helping others;
- Strong work ethic;
- Responsible and reliable;
- Excellent multitasking abilities;
- Detailed oriented nature to meet the demands of our fast-paced environment;
- Communicate effectively and empathetically with clients who are dealing with difficult circumstances;
- Proficient typing skills;
- Computer skills and a knowledge of Microsoft Outlook, Word and Excel programs
Daily responsibilities include:
- Heavy call volume with client contact through phone calls as well as appointments;
- Conducting interviews with clients for new cases;
- Case Management and File Reviews for preparation of upcoming hearings and settlements;
- Follow up on medical reports that are required to keep case flowing smoothly;
- Contact with insurance carriers for payments, medical treatment issues;
- The ability to handle heavy call volume, customer service, and organization is imperative in succeeding in this position
- Manages busy schedule and prioritizes attorneys' time.
- Monitors high volume of incoming emails, faxes and ensures all outgoing correspondence is delivered in a timely manner.
- Keeps attorneys apprised of urgent client issues throughout day.
- Communicates directly with clients, maintains professional demeanor and observes attorney-client confidentiality.
- Performs extensive document review, drafts, and finalizes correspondence and memoranda to clients and federal agencies.
- Maintains high volume of filing.
- Manages all aspects of time entry and client billing.
- Makes travel arrangements and organizes meetings.
- Works with other secretaries to ensure that support is available to all attorneys during the workday.
Knowledge, Skills, and Abilities
Competencies required for successful job performance.
- Excellent interpersonal skills necessary to communicate and follow instructions effectively from a diverse group of attorneys, staff, and clients and to provide accurate information with professional courtesy and tact.
- Excellent verbal and written communication skills with the ability to read English and write at a business level using proper English grammar and appropriate vocabulary for a professional services firm.
- Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Detail oriented and organized with the ability to handle competing demands in a timely and efficient manner and meet deadlines.
- Ability to prepare routine forms, reports, correspondence and the like from rough draft to final, typed-quality documents.
- Ability to accurately type50+ wpm
- Ability to perform other duties or tasks that may be assigned on an as-needed basis.
- Excellent organizational skills and attention to detail.
- Ability to demonstrate absolute discretion with sensitive and confidential information.
- An enthusiastic and committed approach, whilst remaining flexible and proactive at all times.
- An ability to work well in high pressured situations while maintaining a professional attitude.
- Able to work fast, accurately and to tight deadlines.
- Ability to prioritize tasks, conflicting demands and deadlines and act on own initiative.
- A strong team player with an ability to form supportive relationships throughout the firm.
- Adaptable and open to change.
- Willingness to broaden experience and develop skills further.