We are seeking a polished, professional, and highly personable Receptionist to join our legal client's team in Cleveland. As the first point of contact for their visitors and clients, the ideal candidate will be well-spoken, polished, and capable of representing the company in a positive and professional manner. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
- Greet and welcome visitors, clients, and employees in a friendly, professional, and courteous manner.
- Answer and direct incoming phone calls, take messages, and ensure prompt follow-up.
- Manage and maintain the lobby area to ensure a welcoming atmosphere for all visitors.
- Handle incoming and outgoing mail, packages, and deliveries.
- Schedule appointments and coordinate conference room bookings for internal and external meetings.
- Provide administrative support to various departments as needed, including scheduling, data entry, and office organization.
- Maintain the office's visitor log and ensure compliance with security protocols.
- Handle inquiries regarding office policies, amenities, and services.
- Collaborate with other team members to ensure smooth office operations and exceptional client service.
Key Qualifications:
- Exceptional verbal and written communication skills, with a polished and professional demeanor.
- Previous experience in a corporate or front-desk role required.
- Strong organizational skills and the ability to handle multiple tasks simultaneously.
- Ability to remain calm and professional under pressure or in high-volume situations.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to maintain confidentiality and demonstrate professionalism at all times.
- Strong attention to detail and problem-solving abilities.
- Associate's degree or higher preferred.
Personal Attributes:
- Personable and approachable, with the ability to build positive relationships with visitors and colleagues alike.
- Proactive, self-motivated, and able to work independently with minimal supervision.
- A team player who contributes to the overall success of the office.
- Polished appearance and impeccable manners.
What We Offer:
- A dynamic and professional work environment.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- An inclusive, supportive company culture.
If you are a highly professional and articulate individual who thrives in a fast-paced environment, we encourage you to apply and join our team in Cleveland. You may also send your resume directly to