Position Overview:
Adams & Martin Group has partnered with a prestigious law firm to find an experienced Legal Collections Specialist to join their team in Atlanta, GA. This role is crucial in ensuring the timely collection of accounts receivable and involves regular communication with attorneys, clients, and legal staff. The Legal Collections Specialist will also assist with reconciliations of client matter accounts and escalate any issues to management promptly.
Responsibilities:
- Work with assigned attorneys to manage their accounts receivable, conducting meetings and keeping them informed of potential collection issues.
- Establish relationships with attorneys and effectively liaise with clients.
- Maintain accurate records in the ARCS collection software of all communications, payment arrangements, and actions taken.
- Respond to client and attorney collection inquiries promptly.
- Analyze, investigate, and clarify problem accounts.
- Negotiate client settlements with advice and consent of the billing attorney.
- Obtain payment allocation details from client contacts, attorneys, or legal staff.
- Monitor accounts with collection problems.
- Participate in Client Accounts meetings to report collection status.
Qualifications:
- Bachelor's degree is not required but preferred.
- 3+ years of heavy volume collections experience, preferably in a large law firm environment.
- Exceptional verbal and written communication skills.
- Strong customer service skills with the ability to work effectively with all levels of Firm personnel.
- Strong attention to detail.
- Knowledge of negotiation and collection techniques.
- A working knowledge of Excel and Word is required.
- Previous law firm, 3E, or ARCs experience is preferred.
Work Hours:
Monday - Friday, first shift
Benefits:
Competitive salary with a pay range of $65,000 to $72,000 per year.
Additional Details:
The Legal Collections Specialist plays a vital role in the financial operations of the law firm, ensuring the effective collection of receivables and maintaining strong relationships with attorneys and clients.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.