Business Analyst I - Agile PLM Training Coordinator
Location: Fully Remote (HQ in North Reading, MA 01864)
Pay Rate: $25-$35/hour (W2) depending on experience
Contract Length: 12 Months (Full-Time, W2 Contract)
Start Date: ASAP
Schedule: Monday-Friday, Core Business Hours (Up to 10 hrs/week overtime possible)
Russell Tobin is partnering with a leading global e-commerce and robotics technology powerhouse to bring on a Business Analyst I focused on Agile PLM training and adoption. This opportunity is part of a growing operations team that plays a key role in how hardware and robotics products scale across the organization.
The Role
As the Agile PLM Training Coordinator, you will design, develop, and lead training programs to support internal users of the Agile Product Lifecycle Management (PLM) system. You'll collaborate with subject matter experts, drive user adoption through hands-on learning experiences, and support the team with documentation and system guidance.
Responsibilities
- Develop Training Content: Create user-friendly guides, visual decks, quick reference tools, and scenario-based exercises.
- Deliver & Coordinate: Host training sessions (live virtual, in-person if needed, and asynchronous) across multiple teams.
- Maintain Curriculum: Ensure materials stay up-to-date with Agile PLM changes and reflect current business needs.
- Provide User Support: Act as a knowledge hub for Agile PLM-related questions and user troubleshooting.
- Drive Process Improvement: Monitor feedback, evaluate training success, and suggest enhancements.
What You'll Gain
- Hands-on experience with a world-class robotics operations group
- Direct involvement with high-impact projects in a globally recognized tech environment
- A chance to get your foot in the door at one of the most admired companies in tech
- A supportive and diverse team that values growth and initiative
Basic Qualifications
- Bachelor's degree in Education, Business, Engineering, or a related field
- 3+ years of experience delivering and developing training programs (preferably within a PLM system like Agile)
- Strong grasp of Agile PLM functions: Change Management, BOM, Document Management, and Workflow
- Proficiency in Microsoft Office Suite
- Excellent communication, presentation, and planning skills
Preferred Qualifications
- Experience with Agile PLM administration
- Familiarity with e-learning tools (e.g., Storyline, Captivate) and Learning Management Systems
- Certifications in training and development
Top 3 Must-Have Skills
- Agile PLM experience
- Technical writing & training documentation
- Change management knowledge
Leadership Traits
- Bias for Action - Take initiative, move fast, and make things happen
- Dive Deep - Investigate root causes and make data-informed decisions
Ready to empower a next-generation operations team?
Apply now and let's talk about how you can play a pivotal role in training and enablement at one of the most innovative companies shaping the future of commerce and robotics.
Benefits Info
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.