Lead Salesforce Architect

Lead Salesforce Architect
Remote Position

About Us:
We are at the forefront of reimagining commerce by streamlining intricate global payment systems. Renowned as pioneers in commerce-enabling technology, we facilitate billions of transactions annually for numerous businesses across diverse industries.

Role Overview:
As the principal Salesforce Architect, your primary responsibility will be the solution and technical architectural enhancement of our CRM platform. Being an integral member of the Enterprise Systems team, your expertise will drive a unified internal user experience, connecting our CRM with core integrated business systems. This ensures our team offers top-tier services to our customers by harnessing an intuitive and optimized toolset.

Key Responsibilities:
- Oversee the technical and solution architectural design, encompassing data requirements, integration tactics, and corporate governance.
- Guide individual solution architects to craft Salesforce solutions that cater to internal business requirements, ensuring an optimized user experience.
- Define the technical strategy for Salesforce implementation and its ongoing maintenance.
- Establish guidelines and best practices for crafting a consistent Salesforce experience amidst intricate initiatives and workflows.
- Engage in meaningful dialogues with internal Salesforce stakeholders, ensuring the platform aligns with their needs.
- Direct and participate in Salesforce sprint planning sessions.
- Supervise Salesforce administrators, aligning administrative practices with industry standards.
- Aid in transitioning from legacy systems to the Salesforce environment, focusing on integrations and data flows.
- Formulate standardized procedures for integrating CRM systems from newly-acquired entities, assimilating best practices.
- Ensure thorough testing for new Salesforce updates or upgrades, which includes system integration, feature evaluation, and user acceptance testing (UAT).

Qualifications:
- Minimum of 8 years in the Salesforce domain, with exposure to Financial Services Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Communications Cloud, Mulesoft, and Shield.
- Proven track record in both deploying new Salesforce platforms and managing/updating existing ones.
- Experience as an Administrator in Sales Cloud, Service Cloud, or Financial Services Cloud. Familiarity with CPQ is advantageous.
- Proficiency in working within agile frameworks.
- Proven experience as a Solution Architect and/or Developer.
- Capability to conceptualize and model core business processes.
- A Bachelor's degree in Computer Science or a related field; Master's degree or its equivalent is preferable.
- Salesforce Architect Level II Certification is mandatory.

Designer (Remote)

Job Requirements