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Position Summary:
We are seeking a highly skilled Senior Information Security Engineering Lead with expert-level knowledge of SailPoint to provide production support and drive the architecture and implementation of our identity governance solutions. Develop the SailPoint engineering plaform for managing the lifecycle events of all BCBSMA associates and contractors, including account creation, suspension, and access to critical applications. As we expand SailPoint's role to manage more auditable application access, this position will play a key role in ensuring the platform's stability, scalability, and alignment with business needs.
The ideal candidate will possess deep technical expertise in SailPoint, strong leadership capabilities, and the ability to collaborate across teams to enhance the company's security posture while enabling business operations.
• Collaborate with the IAM team and key stakeholders to understand technical requirements and translate business requirements into technical specifications for IdentityNow or Identity Security Cloud
• Deliver high-quality, secure SailPoint solutions including enhancements, upgrades, and optimizations to meet evolving business and security needs
• Technical hands-on engineering experience with IGA capabilities including application onboarding, RBAC, access request configuration, access reviews and lifecycle events
• Perform hands-on configuration and customization of the SailPoint IdentityNow or Identity Security Cloud platform to meet specific needs
• Configure and integrate SailPoint IdentityNow or Identity Security Cloud with other applications, directories, and systems as required
• Document the design, configuration, and customizations made to the SailPoint IdentityNow or Identity Security Cloud platform
• Work closely with the IAM Architect, implementation partner and other team members to ensure seamless delivery of the IAM solution
• Define and enforce access control policies, including role-based access control (RBAC), least privilege principle, and segregation of duties (SoD).
• Monitor, troubleshoot and resolve incidents related to SailPoint within SLA timelines
• Prepare root cause analysis documentation for critical incidents and permanently fix recurring issues
• Communicate and coordinate with internal teams to ensure efficient incident escalation and resolution
• Monitor system performance and optimize configurations
• Work with application and security teams to troubleshoot provisioning, authentication and access-related issues
• Ensure compliance with security policies, audit requirements and industry standards
• Support audits by providing documentation, logs or reporting as needed
• Assist in resolving identity synchronization issues and data discrepancies Technical Expertise:
• In-depth knowledge of SailPoint features and functionality
• Understanding of IAM concepts like RBAC, SOD, and attribute-based access control
• Knowledge of data integration tools and connectors used with SailPoint
• Experience with ITSM tools such as ServiceNow and JIRA
• Strong knowledge of SailPoint architecture, configurations, capabilities and workflows
• Experience with Identity Access Management and Identity Governance Administration best practices and industry standards Qualifications
• SailPoint Certified Engineer (IdentityNow or Identity Security Cloud)
• 3+ years of direct experience within Identity Access Management (IAM)
• 3+ years of hands-on technical IAM engineering experience
• 2+ years of SailPoint Identity Security Cloud / IdentityNow engineering experience
• 3+ years of experience with one or more of the following: JAVA, PowerShell, REST API integration, BeanShell & Database Technologies Key Accountabilities:
SailPoint Platform Management
• Provide expert-level production support for SailPoint Identity Governance solutions, ensuring high availability and performance
• Oversee the lifecycle management of identities, including account provisioning, de-provisioning, and access governance for associates and contractors
• Manage critical application access through SailPoint and lead efforts to onboard additional auditable applications into the platform Architecture & Implementation
• Serve as the architect for SailPoint solutions, designing scalable and secure integrations with enterprise systems
• Lead the implementation of new features and functionalities within SailPoint to meet evolving business requirements
• Ensure adherence to best practices for identity governance, including compliance with industry standards Cross-Functional Collaboration
• Partner with ET, application teams, compliance, audit, and business teams to align SailPoint capabilities with organizational goals
• Act as a subject matter expert (SME) for identity governance solutions during audits or security reviews
• Collaborate on initiatives to unify decentralized identity management processes into a centralized governance model Risk Management & Compliance
• Identify and mitigate risks related to identity governance and access management
• Ensure that all processes comply with regulatory requirements (e.g., HIPAA) and internal security policies Automation & Optimization
• Leverage SailPoint's advanced features (e.g., AI-driven automation) to streamline identity processes and reduce manual workloads
• Optimize workflows for provisioning, de-provisioning, and access certifications to improve efficiency and reduce errors Monitoring & Reporting
• Develop metrics and dashboards to monitor the health of the SailPoint platform and report on key performance indicators (KPIs).
• Conduct root cause analysis for incidents related to identity governance and implement corrective actions Key Competencies
Adaptability & Growth
• Actively seeks information and instructs others to understand changes
• Adapts leadership work style to fit environment
• Capable of leading others to follow through on cross-functional tasks. Analyzing Needs & Proposing Solutions
• Owns problems and solutions. Empowers teams to make decisions and own solutions to problems instead of constant escalation.
• Draws upon diverse sources for ideas and inspiration in creative problem-solving activities
• Considers the implications of the recommended solution in light of the culture and context of BCBSMA Fostering Teamwork & Collaboration
• Seeks and develops suggestions from others, drives partnering relationships
• Uses appropriate influencing techniques to gain genuine agreement.
• Persists by using different approaches Building Trust
• Understands and represents multiple perspectives so that others understand positions and policies
• Champions the perspectives of different partners even in the face of resistance
• Serves as a role model for others. Communicating Effectively
• Creates plans for communicating information to business partners
• Employs diverse media to summarize and convey results depending on the audience
• Recognized as business unit expert in external communication, serves as a role model for others. Influencing & Negotiating
• Provides counseling and guidance to others in developing convincing rationale based on the business case
• Anticipates and handles objections
• Able to advocate for effective solutions while acknowledging diverse viewpoints. Acting with Urgency
• Regularly takes actions that go beyond requirements to achieve objectives
• Provides leadership and direction for project execution
• Provides expertise to identify potential problems and executes adjustments to project timelines, tasks and resources allocation as required. Leadership Responsibilities
• Works cross functionally to facilitate and organize actions to meet division and corporate goals
• Assumes a lead role in collaborating to influence actions and decisions to positively impact business and financial results.
• Supports development and implementation of sound business initiatives across the division and BCBSMA.
• Champions process improvements fostering ownership and empowerment across the project teams, IT and the organization.
• As assigned, management of day to day work for Vendor/Outsource Analysts on the project team, and performance feedback. Background and Experience
• Bachelor' degree in Computer Science, Cybersecurity, or a related field (Master's preferred)
• Minimum of 8+ years of experience in information security engineering or identity governance roles, with at least 5 years focused on SailPoint solutions
• Expert-level knowledge of SailPoint IdentityIQ or IdentityNow platforms, including architecture design, configuration, deployment, and support
• Deep understanding of identity lifecycle management, access request workflows, provisioning/de-provisioning processes, and role-based access control (RBAC)
• Familiarity with integrating SailPoint with enterprise applications such as Active Directory, HR systems (e.g., Workday), cloud platforms (AWS/Azure), and other SaaS tools
• Excellent written and verbal communication skills
• Influencing/negotiation skills . click apply for full job details
Date Posted: 27 March 2025
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