Lead Housing Coordinator

Purpose of Position- Assists individuals with developmental disabilities in obtaining subsidized housing in Boulder County. This includes completing the required paperwork to rent each unit; performing inspections at required intervals; ensuring that all residential housing meets HUD standards; monitoring the income levels of individuals in subsidized housing; and working with appropriate resources, public and private, to expand rental and homeownership opportunities for people with disabilities in Boulder and Broomfield counties.

Mentors and provides coaching support for new hires and/or housing coordinators needing remedial assistance or support. Assists with handling escalations and special tasks or projects as assigned by agency leadership.

Essential Duties/Responsibilities

• Maintains waiting list for State Section 8 resources to be allocated to A&I Avenues clients and other individuals with disabilities.

o Assists landlords in enrolling in the Section 8 program.

o Assist individuals, when no other assistance is available, locating apartments and completing necessary paperwork to rent.

• Completes initial inspections and paperwork for clients. This is both upon initial move-in as well as recertification.

o Maintains certification as a residential coordinator and HUD Quality Inspector for Section 8.

o Performs inspections of residential dwelling units for some Service Agencies.

• Monitors yearly income and rental information for everyone in caseload.

• Communicates with State Section 8 regarding client issues and changes.

• Serves as an advocate by mediating housing issues for both clients and landlords.

o Assists in mediation of landlordient problems, providing crisis intervention as necessary.

o Assists landlords to receive damage compensation from individuals or emergencies funds.

o Assists clients with housing related issues such as problems with neighbors, locating affordable furnishings and household goods, needed repairs, etc. as time permits.

• Serves as a resource to the community through the following:

o Coordinates with local City and County housing offices to broaden the housing options available to people with developmental disabilities.

o Educates Service Agencies as well as A&I Avenues staff about Section 8, including rules and requirements, etc.

o Provides information and support to clients who wish to purchase their own home through Section 8 resources.

• Supports the success of new hires and/or Housing Coordinators by:

o Providing shadowing opportunities.

o Consulting and counseling on high intensity cases.

o Answering questions.

o Shadowing and providing feedback to new hires or struggling Housing Coordinators.

o Reviewing case management work of new hires and/or struggling Housing Coordinators, providing feedback and updating Assistant Director on progress and/or areas of concern.

• Leads the Housing Department through changes by staying up to date with applicable contracts, rules and regulations.

• Serves as the State Point of Contact for Housing related issues/escalations.

• This position requires regular use of a personal vehicle with liability insurance that meets A&I Avenues standards.

• This position requires regular use of a personal mobile device such as a smartphone or tablet.

Other Duties/Responsibilities

• If position occupant has M.S.W., may supervise or assist in supervision of social work interns.

• Other duties as assigned.

Job Qualifications

Knowledge, Skill, and Ability:
• Demonstrated skill in working with people with disabilities.
• Basic knowledge of budgeting and resource management.
• Ability to work independently and prioritize tasks/goals for self and others.
• Effective written and verbal communication skills with individuals and groups at all professional levels.
• Strong organizational skills.
• Effective and creative negotiator and problem solver including the ability to mediate disputes.
• Ability to work effectively with various technology including word-processing software, internet-based databases, etc.
• Ability to adjust work to regular changes in state and federal regulations.
• Possession of a valid driver's license and ability to meet A&I Avenues driving requirements.

Training/Education:
• High School diploma required
• Bachelor's Degree highly preferred OR
• Five years' experience working in long term services and supports which includes Intellectual or Developmental Disabilities OR
• Some combination of relevant education and experience appropriate to the requirements of the position.

Working

Environment/Physical

Activities
• Must be able to access residential units and complete inspections. This sometimes includes entering crawl spaces, etc.
• Requires the ability to drive to various locations to meet with families, providers, etc.

• Effective with shifting roles, responsibilities, and expectations in a highly stressful and changing work environment. This includes the ability to meet deadlines.
• This job requires the ability to occasionally flex work schedules based on organizational needs.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. This is an hourly, non-exempt position and it is expected that all duties can be completed in a 40-hour work week. Overtime may not be worked without prior authorization and justification of work demands outside of published agency workflow-related time to task norms.