Lead Developer

Job Summary

We are seeking an experienced Intune Administrator â€" L2 Support professional with 10 to 20 years of experience to support the migration of Ivanti to Intune. This is a temporary engagement, expected to be completed by 3/31. The role involves providing technical support to the user community, managing server environments, and ensuring the successful migration and maintenance of systems. The ideal candidate is self-directed, proactive, and skilled in working with diverse IT environments.

Key Responsibilities

†Manage users in Intune, Azure, and Office 365/Microsoft Online environments.

†Perform data mapping, API tasks, and migration-related activities for Ivanti to Intune Migration.

†Maintain Hybrid Microsoft Exchange and Teams environments.

†Collaborate with Wintel team members to share knowledge and workload.

†Resolve Tier 3 and escalated help desk tickets remotely or by phone.

†Manage and own assigned technical projects from initiation through closure.

†Ensure timely resolution of assigned tasks and requests.

†Create and manage machine/server accounts in Active Directory (AD).

†Apply updates and agents to servers to remediate vulnerabilities and ensure system currency.

†Develop and manage Group Policy Objects (GPOs) for software and permissions deployment.

†Work with remote technicians and delegated admins to ensure business continuity.

†Monitor server health and address issues proactively.

†Maintain and update policy and procedure documentation.

†Collaborate with application users and vendors for support and problem resolution.

†Perform other duties as required.

Required Qualifications

†Bachelor†s degree in Computer Science or Information Systems preferred.

†7+ years of IT support and troubleshooting experience.

†Strong understanding of Active Directory, including multi-domain and multi-forest environments.

†Proficiency in Microsoft Server and Windows operating systems, including deployment and upgrades.

†Experience in Microsoft Office application support, including Exchange and Skype for Business/Teams.

†Knowledge of networking protocols such as WINS, DNS, DHCP, and TCP/IP.

†Excellent troubleshooting and documentation skills.

†Strong written and verbal communication abilities.

†Self-directed and capable of working independently or within a team.

Location: Plano, Texas (Remote)

Education: Bachelors Degree