Lead Customer Service Trainer 12355 Uline Way, Kenosha, WI 53144 Do you have a passion for empowering others through training? Join us as a Lead Customer Service Trainer, where you'll play a crucial role in developing our team's capabilities and enhancing the customer experience across North America.
Your contribution matters. This is an on-site position, ideal for individuals who share our commitment to excellence.
Key Responsibilities - Deliver engaging and impactful training sessions using diverse instructional techniques.
- Provide mentorship to employees and track their development to provide valuable feedback to management.
- Identify training needs within departments and collaborate on process improvements.
- Act as a bridge between local teams and the corporate training department.
Qualifications - Bachelor's degree in adult education, corporate training, or a related field, or equivalent professional experience.
- Proficiency in current and innovative training methodologies and tools.
- Skilled in Microsoft Office applications.
- Outstanding communication, interpersonal, and leadership skills.
What We Offer - Comprehensive health insurance and a 401(k) plan with a 6% employer match starting on your first day.
- Eligibility for multiple bonus programs.
- Generous paid time off and paid holidays.
- Tutoring Assistance Program that supports your professional education.
Additional Perks - Affordable meal options from local restaurants available at our café.
- On-site fitness center and scenic walking paths for your wellness.
- Modern, clean, and best-in-class facilities.
About Uline Uline, a family-owned corporation, is North America's premier distributor of shipping, industrial, and packaging materials, employing over 9,000 individuals across 13 locations.
Uline is a drug-free workplace .
EEO/AA Employer/Vet/Disabled