Lead Customer Service Trainer Location: 12355 Uline Way, Kenosha, WI 53144
Are you enthusiastic about empowering and developing others to enhance their skills? We invite you to apply for the Lead Customer Service Trainer position, where you will play a vital role in enhancing trainer capabilities and collaborating with management to create effective learning solutions. Help our team deliver outstanding customer service throughout North America.
Work Together for Success. This is an on-site role, and we are seeking individuals who share our commitment to excellence.
Key Responsibilities - Deliver interactive training sessions utilizing a diverse range of instructional techniques.
- Guide and mentor employees, providing detailed performance feedback to management.
- Analyze training needs within the department and propose initiatives to enhance existing processes and operations.
- Act as a bridge to the corporate training team, ensuring alignment and collaboration.
Minimum Qualifications - Bachelor's degree in adult education, corporate training, or a related field, or equivalent professional experience.
- Familiarity with current and emerging training methodologies and tools.
- Strong proficiency in Microsoft Office applications.
- Outstanding communication, interpersonal, and leadership abilities.
Benefits Offered - Comprehensive health insurance coverage and a 401(k) plan with a 6% employer match starting on day one.
- Opportunities for various bonus programs.
- Paid holidays along with generous paid time off.
- Tuition Assistance Program to support your professional development.
Employee Perks - On-site café with affordable meal options from local eateries.
- Access to a fitness center and well-maintained walking paths.
- Modern, clean, and state-of-the-art facilities.
About Uline Uline is a family-owned business and the leading distributor of shipping, industrial, and packaging materials in North America, employing over 9,000 staff across 13 locations.
Please note: Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled