Job Requirements Starting Pay Rate: $19.00 hourlySwing shift available (Sun-Thur 4pm-12a / Fri- Sat 7pm-3a) As a Lead Counter Server, you will assist in overseeing food outlets with energy and enthusiasm. You will demonstrate exceptional guest service skills when selling food and beverage items to guests or team members. Additionally, you will showcase strong leadership skills and the ability to multitask efficiently.
What does a Lead counter server do? - Provides excellent guest service when selling F&B items to guests and Team Members.
- Accurately operates cash register and handles payments.
- Answers guest questions about food items, prices, preparation methods, and availability, while up-selling products.
- Maintains cleanliness and order in assigned areas.
- Trains new team members in F&B standards and procedures.
- Keeps cases filled and restocks essential items for efficiency.
Who We Are: We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Work Experience To be successful as a Lead counter server, you'll need: - Ability to count money and make correct change.
- Excellent interpersonal communication skills.
- Promptly rings in orders and settles checks on POS system.
- Keeps accurate records of products and sales.
- Previous Food & Beverage experience required.
- Must be able to stand/walk for long periods of time and lift up to 50 pounds.
What we value: - Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
- Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
- Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
Benefits Why choose Turning Stone Enterprises? - Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
Why You Will Appreciate Us: At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team.