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Country Intelligence Group is seeking Full-Time Lead AV Integration Specialist to support our client located in Tampa, Florida. This is a hybrid position meaning work will be completed both remotely and onsite. The ideal candidate is located either in Florida, Georgia, North Carolina, or South Carolina. This position assumes a lead role and the ability to manage small teams and projects. This is a hybrid position and may require local travel with short notice for emergency support and repair efforts as well as travel to other locations for scheduled installation and/or maintenance actions. Technicians will be expected to learn both through direct observation and independent learning regarding assigned technology and/or original manufacturer equipment. Tasks Performed:
• Active communication between Operations Manager, Resource Manager, Program Manager, and Engineer to ensure a productive and efficient trip for you and potential team
• Completing a Pre-Travel Checklist via Vtiger
• A level of understanding with real world impacts when it comes to shortages and/or backorders of AV/ network devices to efficiently communicate to customer, if needed
• Active end of day reporting, to track progress/issues, ensuring a proactive and not reactive trip
• To provide potential solutions and feedback to management, in areas that may need improvement
• Submit and report all expenses in a timely manner in accordance with company policy Essential Job Functions:
• High level understanding of how to install, diagnose, repair, and test complex AV systems in alignment with AV industry and/or DoD standards
• Complete project installation from start to finish in alignment with set schedule; utilize support from Program Manager, Programmer, and/or Engineer as needed
• Rack construction, pulling/laying cables, prepping equipment in accordance with set site specific DoD, Federal, or customer standards
• Full installation of completed racks, projectors, displays, and related equipment
• Read and understand site specific drawings
• Complete in-depth test & acceptance with customer upon completion of installation
• Complete after-action reports on company specific applications/ programs
• Professional and respectful attitude in the face of unforeseen changes and/or events Education, Experience and Qualifications:
• Ability to maintain a security clearance, up to Top Secret/SCI
• Experience with Crestron and/or similar AV standards, AV integrations, configuration, cable repair, Cisco VTC integrations, WebEx, Microsoft Teams, Zoom, GVS, and related
• AV/ DoD approved industry certification(s): CTS-I, Security+ or in the category of IAT, IAM, IASAE, CSSP
• Ability to lift a minimum of 30lbs
• Ability to travel in support of Operations
• Willingness to learn new technologies and make recommendations
• Excellent verbal and written communication
• In-depth knowledge of Microsoft operating systems and related business tools
• Crestron and AMX programming knowledge/ experience (Preferred)
• Prior applicable military/ DoD experience (Preferred)
• System Administration/ Network Engineering experience (Preferred)
• Familiarity with ISO 9001, QMS (Quality Management Systems) (Preferred) Other Job Requirements:
• Secret security clearance
• U.S. Citizenship, and successful background check Job Location and Term:
• Full-time regular employment; Hybrid
• Locations: Florida, Georgia, North Carolina, South Carolina
Date Posted: 02 April 2025
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