Lead Application Support Specialist

Sacramento, California

State of California
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This position is being re-advertised. If you have previously applied, your application is on file for consideration and you do not need to reapply.

The Information Technology Specialist (ITS) II is a Lead Application Support Specialist who handles complex system reports, interfaces, conversions, enhancements, forms (RICEF), and application security for the Department of FI$Cal's ERP System. In this role, the ITS II acts as a technical expert and guides the application support team in troubleshooting and resolving production application issues. The incumbent also works with other subject matter experts (SMEs), such as functional SMEs, information security specialists, database administrators, and network and server administrators to support the application.

The ITS II ensures technical and functional alignment with the department's business and technology goals. They document new system functions, processes, and data within the FI$Cal ERP System. The incumbent also provides ongoing solutions for operational needs and ensures the system meets business objectives while staying current with the latest technology trends and best practices. The duties for this position are focused in the Software Engineering domain; however, work may be assigned in the other domains as needed.

Please note that to be list appointed for placement in the Information Technology Specialist II classification, you must take and pass the examination .

You will find additional information about the job in the Duty Statement .

Working Conditions

This position requires prolonged sitting in an office-setting environment with the use of a personal computer. Employees must demonstrate a commitment to maintain a working environment free from discrimination and sexual harassment. All staff must maintain regular, consistent, predictable attendance, maintain good working habits and adhere to all policies and procedures.

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with Department of FISCal.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.
  • INFORMATION TECHNOLOGY SPECIALIST II
Additional Documents
  • Job Application Package Checklist
  • Duty Statement
Position Details Job Code :
JC-433910

Position (s):
-003
-004
-002

Working Title:
Lead Application Support Specialist

Classification:
INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A

of Positions:
3

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
Our department develops, maintains and o perates FI$Cal, the statewide financial system. The FI$Cal system modernized how the state of California manages its finances and is one of the largest and most dynamic IT and business-transformation undertakings in California's history. It eliminates the need for hundreds of independent legacy systems by combining the state's accounting, budgeting, cash management, and procurement operations into a single financial-management system.

Our mission is to operate the statewide financial system to enable California to perform budgeting, procurement, cash management and accounting functions transparently and efficiently.

Our vision is to provide world-class customer service, innovative solutions and efficient system operations as a trusted partner.

Our department has four Divisions: Administrative Services, Business Operation & Solutions, Information Technology and Executive.

This position is located in the Information Technology Division.

Information Technology Division (ITD), whose core mission is to provide a reliable, quality solution to customers and partners and maintain the highest level of security. ITD strives to support FI$Cal with self-sufficient, innovative technology infrastructure and application services built and managed by skilled technical staff. As customer and partner needs evolve, ITD will continue to improve FI$Cal by using its mature systems development life cycle processes.

Department Website:

Special Requirements
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • The incumbent will use tact and interpersonal skills to develop constructive and cooperative working relationships with others, e.g., stakeholders, customers, management, peers, etc., to facilitate communication to improve the work environment and increase productivity.
  • This position requires the ability to work under pressure to meet deadlines and may require excess hours to be worked .
  • The incumbent should be available to travel as needed and is expected to perform functions and duties under the guidance of the Department of FISCal's core values.
  • The incumbent provides back-up, as necessary, to ensure continuity of departmental activities.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/30/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at . When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of FISCal
Human Resources Office
Attn: Human Resources Office
2000 Evergreen Street
Suite 120
Sacramento , CA 95815

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of FISCal
Human Resources Office
Human Resources Office
2000 Evergreen Street
Suite 120
Sacramento , CA 95815

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at . All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Five or more years of experience in each of the following areas:
  • Application Programming or Application Development
  • Application Production Support
  • SQL Development
  • Technical Analysis and Design
  • Oracle PeopleSoft Development or Enterprise Resource Planning (ERP)
  • Application Security
  • Application Performance Tuning
Two or more years of experience in the following area:
  • Technical lead capacity
Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Our office has free, gated parking, and convenient electric vehicle charging stations available.

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website:
Human Resources Contact:
Human Resources

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Date Posted: 19 April 2025
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