Position: Landscape Commercial Account Manager
Status: Full-Time (Salaried)
Hours: Mon-Fri 6:30am-4:30pm
Exceptional communication skills, both written and verbal ABOUT THE ORGANIZATION: Client is a family-owned and professionally operated full-service landscape maintenance, design, and building company operating out of Mt. Airy, MD. They have over 25 years of experience providing quality landscaping services for both residential and commercial properties from start to finish. They are currently seeking an experienced and professional Residential Account Manager for our growing company. Manage commercial landscape maintenance and enhancement projects. Monitor quality and maintain customer relationships. Resolve customer issues and process requests. Schedule and manage 2-4 crews. Estimate and propose enhancement work. Seek new opportunities in areas we are already servicing. Reports to Maintenance Division Manager. Minimum 4 years of commercial landscape experience.
COMPENSATION & BENEFITS: - 401(k)
- 401(k) matching
- Dental insurance
- Health insurance (20% Company Contribution)
- Paid time off
- Referral program
ESSENTIAL FUNCTIONS and RESPONSIBILITIES: - Manage high end commercial landscape maintenance and enhancement projects
- Directly manage supervisor and crews
- Monitor quality: build, and maintain relationships with clients and provide excellent
- customer service
- Resolve customer issues and process requests
- Schedule and manage 2-4 crews
- Monitor and report on job progress
- Estimate and propose enhancement work
- Seek new opportunities in areas we are already servicing
- Ensure the safe and efficient execution of all project work
- Oversee employee training
- Operate heavy equipment, work truck and trailer
- Manage equipment maintenance and cleanliness
- Performs physical labor while working alongside the landscape team
- Work in all weather conditions
EXPERIENCE AND REQUIRED QUALIFICATIONS - 2 years minimum of commercial landscape experience
- Proficient in Microsoft Word, Excel, Google Sheets, and landscape design tools of preference
- Excellent problem-solving skills
- Excellent communication skills
- Energetic, organized, and motivated
- Valid driver's license and clean driving record
- Knowledge of snow removal operations
- Knowledge of trade equipment, i.e. backhoe, mini-excavator, and loaders
PHYSICAL DEMANDS - Lifting & Carrying - Regularly lifting, carrying, and moving heavy objects such as bags of soil, mulch, pavers, tools, and equipment (typically 50+ lbs).
- Bending & Kneeling - Frequent bending, crouching, and kneeling to plant, weed, and perform ground-level tasks.
- Standing & Walking - Prolonged standing and walking on uneven terrain, often for long hours in various weather conditions.
- Pushing & Pulling - Using force to push or pull wheelbarrows, lawnmowers, and other landscaping equipment.
- Climbing - Occasional climbing on ladders or slopes to trim trees, hedges, or install landscape features.
- Repetitive Motions - Performing repetitive hand and arm movements, such as raking, digging, pruning, and using power tools.
- Exposure to Elements - Working outdoors in extreme heat, cold, rain, or humidity for extended periods.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.