Laboratory Technology Engineer

Laboratory Technology Engineer

Travel Required

Location: Remote

12month Contract w/ likelihood for extension

Pay: $45-50/hr, depending on experience

This position's primary responsibilities are to provide consulting services to customers and facilitate the implementation, training, and use of autoverification. While a majority of the work can be performed remotely, this position requires approximately 33% travel , including overnight travel, to customers located across the US. Candidates should reside no more than 50 miles from a major metropolitan US airport.

Key Roles and Responsibilities
Gather and document customer requirements for autoverification
Consult with customers and key stakeholders to design and implement fairly complex autoverification to maximize the RDC solution for the customer
Provide integration project leadership including project scope definition, acceptance, timelines, and approval
Determine customer needs and set appropriate installation expectations including project management; monitor project statuses through regular updates; ensure collaboration occurs between customers, Roche, and vendors; maintain internal tracking systems for services and customer follow-up
Perform validation process of applicable IT solutions to evaluate effectiveness
Provide routine follow-up support to ensure customers are adopting full use of IT product features; ensure all customers are fully satisfied with their IT connectivity solution and IT product optimization
Collaborate cross-functionally to identify areas of opportunity; lead and drive solutions
Provide feedback to the organization (i.e. Global, Marketing, stakeholders, etc.) on potential product enhancements and customer requirements
Provide guidance on training, including materials and/or installation guides for supported IT products
Provides support for mock go-live and go-live

Who You Are

You are a career IT professional who has proficiency with autoverification related to cobas Infinity or other middleware products. You are comfortable working independently with minimal guidance. Due to your knowledge in autoverification, you seek to act as a resource for colleagues with less experience and provide functional guidance. You truly seek to serve in a consultative role with our customers in person as well as remotely, depending on business needs.

Minimum Requirements

Bachelor's Degree in Computer Science, Information Technology, Medical Technology, Life Sciences 3 years of experience in Healthcare IT, general IT

Preferred Qualifications
3+ years of product line/ Experience
3+ years of Lab Management and/or Supervisory experience
Knowledge of the integration of laboratory information systems, analytical instrumentation and automation systems.
Ability to organize and manage multiple priorities.
Understands rule algorithms or Boolean Logic.
Ability to work with ambiguity as product line ramps up and new options become available
Working knowledge and experience with Roche Middleware product cobas Infinity
Ability to troubleshoot complex problems, consult and drive resolution
Ability to work independently and as part of a team
Highly effective communication skills between technical and non-technical groups.

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Type: Full-time

Pay: $45.00 - $50.00 per hour

Benefits:
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift

Willingness to travel:
25% (Required)

Work Location: Remote