Laboratory Supervisor

White Plains Hospital Job Description

Title: Clinical Laboratory Section Supervisor Job Code: 100057

Department/Location: Department of Laboratories - Department

Section

Reports to: Administrative Director of Laboratories

FLSA Status: E

Position Summary

The Clinical Laboratory Section Supervisor is responsible for coordinating and reviewing all activities of the laboratories to achieve maximum quality of testing and compliance with all requirements by regulatory agencies. Performs other duties as assigned.

Essential Functions and Responsibilities Includes the Following:
Assures the delivery of quality department /clinical services in accordance with established hospital and regulatory/accreditation agency standards.
Assures employee compliance with hospital and Human Resources policies and procedures
Assures that employee competency and education requirements are satisfied as per hospital policy.
As required, participates in the Performance Improvement Program as defined by the organization.
Attends Management/Leadership meetings as scheduled/required and communicates hospital policies, performance improvement initiatives and all other required information to staff.
Is responsible for participation in committees, task forces and projects as appropriate.
Maintains knowledge related to the operations of the department.
Works collaboratively with all levels of the hospital interdisciplinary team and promotes the team concept within the department and hospital wide.
Demonstrates positive customer service, fosters positive employee relations and assures that staff adhere to the Customer Service Behavioral Standards.
Is supportive of hospital initiatives and projects and functions as a positive change agent.
Promotes a positive and professional image and is a role model, coach, mentor and resource for staff and peers.
Directs and supervises tests performed.
Trains and assists laboratory staff with specialized tests
Oversees and assists with the Quality Control Program and prepares monthly Quality Control reports for section meetings.
Prepares section payroll, time sheets, and schedule as required.
Keeps abreast of accrediting agencies regulatory standards for the Laboratory to meet compliance.
Documents test implementation and training for staff.
Maintains effective communication within and outside the Laboratory Department.
Is actively involved in assisting with the development of effective utilization of laboratory/computer software to include instrument interfacing, tests, worksheets and report formatting.
Troubleshoots instrument malfunction when needed and works with vendors to resolve issues.
Monitors turn-around-time for applicable assays
Develops and submits departmental goals and objectives as required by the Division Administrative Director and Assistant Director.
Interviews, hires, evaluates, counsels and terminates employees as per hospital policy.
Assures completion of staff orientation, annual and ongoing competency and education requirements.
Attends and participates in educational programs or activities to maintain current level of knowledge or expertise to manage department.
Utilizes multiple methodologies to communicate information.
Adheres to safety standards for employees and patients.
Laboratory supervisor responsibilities include:
supervising testing personnel.
monitoring and ensuring that acceptable performance specifications are maintained, including:
review of quality control.
scheduled instrument and equipment maintenance.
other quality assurance activities as assigned.
ensuring test system performance:

by initiating preventive and/or remedial actions when test procedures deviate from the laboratory's established performance specifications
in the event of nonconformances, ensuring that test results are not reported until corrective action has been taken and the test is performing according to laboratory established performance specifications
verifying those personnel are trained and deemed proficient prior to performing testing on patient specimens independently
ensuring that staff have competency assessments as needed
ensuring action is taken when personnel do not perform as expected on competency assessments
compliance with all policies, procedures, and regulatory standards
communication, including bringing problems and non-conformities to the attention of laboratory management including the medical director.
leadership and problem-solving capabilities
allocation of assets for effective daily laboratory operations
personnel management
Test System Competencies for supervisors will be maintained and approved by the medical director or designee.
Performs other duties as assigned.
Education & Experience Requirements
BS Degree in Clinical Technology or related science with six years of relevant Laboratory experience.
Preferred with ASCP Certification.
Current NYS License as a Clinical Laboratory Technologist required.
Core Competencies

Flexibility Organized Adaptability Attention to Detail Stress Tolerance

Physical/Mental Demands/Requirements & Work Environment
May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
Lifting up to 50lbs is possible
Extended sitting or standing
Primary Population Served

Check appropriate box(s) below:

Neonatal (birth - 28 days)

Patients with exceptional communication needs

Infant (29 days - less than 1 year)

Patients with developmental delays

Pediatric (1 - 12 years)

Patients at end of life

Adolescent (13 - 17 years)

Patients under isolation precautions

Adult (18 - 64 years)

Patients with cultural needs

Geriatric (> 65 years)

All populations

Bariatric Patients with weight related comorbidities

Non-patient care population

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.

Salary Range - $128,349.00-$165,009.00 (Based on full-time equivalent)

Location: White Plains Hospital Lab Immunology
Schedule: Full Time, Day, Mon-Fri alternating WE and Hol