Become part of the largest independent laboratory testing company in the Florida Panhandle. ProHealth is looking for an energetic and organized individual to fill our Laboratory Office Manager job in our Pensacola, FL location and 3298 Summit Blvd. Suite 33. This job is perfect for a qualified CMA that is wanting to take the next step into medical management.
The Office Manager position is responsible for all aspects of running the lab location regarding achievement of organizational objectives, patient care, customer satisfaction, cost management, scheduling, employee supervision and training, office management and compliance. This position reports to the Medical Operations Manager and focuses on successful day-to-day operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for clinic performance towards specified metrics and checklists
Responsible for maintaining the office at the highest standards of professionalism, cleanliness, and customer support.
Performs direct clinical and occupational work
Ensures that office procedures, protocols and healthcare compliance are performed consistently and on a regular basis.
Responsible for the office billing process, weekly bank deposits, daily balancing, scanning/associating paperwork and monthly reporting.
Address patient issues or complaints promptly and effectively and follow-up with the patient to ensure patient satisfaction.
Process lab work and specimens accurately and report on the same in a timely manner.
Attend monthly meetings with corporate staff. Develop and maintain methods of communication within the office to create a sense of "team" throughout the clinic.
Ensure all OSHA, Safety and Healthcare Practices and Protocols, State Medical regulations and HIPAA guidelines are maintained within the office.
Maintain office equipment (ie. Form fox, escreen, A1c machine, etc), ensure in good working order and all problems reported to the correct points of contact.
Order supplies and maintain inventory levels per supply management process.
Communicates and oversees promotional events at the office.
Ensures opening and closing procedures are completed
Identify and submit ideas for improvement.
All other duties as assigned.
Supervisor Responsibilities: No supervisory responsibilities.
Position Type and Expected Work Hours: This is a full-time position. Days and hours of work are Monday through Friday 8am to 4pm and Saturdays from 8:00am to noon on a rotating basis. May require hours outside of these times as business and patient needs dictate.
Travel: Occasional travel to other clinic and lab locations to cover shifts.
Requirements - 1 year of experience as a certified medical assistant required; 2 years experience as a certified medical assistant preferred
Work Authorization: Must be US Citizen or otherwise authorized to work in the US.
Attire: Blue scrubs
Physical Requirements: Must be able to lift 20lbs.
Position requires standing, walking, squatting, and sitting at a desk for periods of time.
Benefits - Access to clinics for primary care of employee and immediate family in household
- Employer contributory benefits include healthcare, dental and retirement plan
- Employee contributory benefits include vision, life insurance and various AFLAC plans
- Accrued Paid Time Office and Holidays