Lab Coordinator

remote typeOnsite

locationsJamaica Plain-MA

time typeFull time

posted onPosted 30+ Days Ago

job requisition idRQ

Site: Brigham and Women's Faulkner Hospital, Inc.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

Full Time: 2:00pm-10:30pm.
Job Summary

Under direction of the Client Services Supervisor, the Data Processing Coordinator provides daily oversight of laboratory data processing services, ensuring efficient and high-quality specimen processing. Performs specimen processing and performs venipunctures in accordance with established procedures, while maintaining a professional, customer sensitive atmosphere.

PRINCIPLE DUTIES AND RESPONSIBILITIES:
PATIENT SAFETY: Follows established hospital and departmental precautions and procedures in the performance of all job duties to ensure a safe work environment for patients and others to include as appropriate:

-Demonstrates appropriate hand hygiene
-Demonstrates use of two patient identifiers o Demonstrates effective communication "hand offs" between providers, shifts, departments, etc.
-Demonstrates use of proper precautions, including use of appropriate personal protective equipment
-Provides daily oversight of laboratory data processing services, ensuring efficient and high-quality specimen processing.
-Develops and maintains staff schedules and daily shift assignments in collaboration with Client Services Supervisor.
-Coordinates new and current employee training and maintains appropriate documentation.
-Coordinates new and current employee competency assessment and maintains appropriate documentation.
-Maintains an adequate inventory of supplies and equipment needed for data processing services.
-Participates in candidate interviews for data processing positions and provides feedback to Client Services Supervisor and/or Lab Operations Manager.
-Acts as a resource to laboratory and other departmental staff regarding data processing procedures and protocols.
-Works cooperatively with all hospital and laboratory staff, and external clients through verbal and written communications to resolve problems, exchange information, receive instructions, establish protocols, and process information concerning data processing services.
-Assists Client Services Supervisor with maintaining departmental procedures and training manual.
-Assists Client Services Supervisor and/or Lab Operations Manager with ensuring compliance with local, state, and federal regulations as well as The Joint Commission and College of American Pathologists accreditation requirements.
-Provides coverage for Phlebotomy or Reference Lab department in absence of Phlebotomy or Reference Lab Coordinator.
-Periodically works shifts not regularly scheduled for, as determined by departmental needs.
-Acts as a role model in consistently observing all safety policies and procedures.
-Attends and participates in classes, meetings, committees, and continuing education, as appropriate, to maintain and enhance professional job knowledge and/or job skills.
-Answers telephone in a courteous manner and provides requested assistance. -Greets patients in a courteous manner.
-Obtains blood specimens from patients, in accordance with established procedures, while maintaining a professional, customer sensitive atmosphere.
-Verifies correct specimen and labeling requirements are met for all test orders.
-Performs other duties as assigned.
Qualifications

• Staff adheres to all C.A.R.E. Standards
• Must demonstrate annual competencies in tasks performed

EDUCATION:

• Minimum of high school diploma, or equivalent.
• Associates degree preferred.

LICENSES, CERTIFICATIONS, and/or REGISTRATIONS:

• Phlebotomy Certification preferred

EXPERIENCE:

• A minimum of 2 years' experience in specimen processing required
• A minimum of 2 years' experience in a hospital setting preferred

Additional Job Details (if applicable)

Additional Job Description
Remote Type

Onsite
Work Location

1133 Centre Street
Scheduled Weekly Hours

40
Employee Type

Regular
Work Shift

Day (United States of America)
EEO Statement:

Brigham and Women's Faulkner Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Innovation happens here and improves the lives of patients.

Mass General Brigham is a not-for-profit, integrated health care system based in Boston, Massachusetts. Founded by Brigham and Women s Hospital and Massachusetts General Hospital two of the nation s leading academic medical centers. From routine care to the most complex cases, we offer comprehensive, full-circle clinical care to our patients, starting and ending at home. At Mass General Brigham, our patients come first. We offer the full spectrum of health care services for common to complex conditions, including primary care, specialty care, hospital care, virtual care, home care and more. Our approximately 74,000 employees, physicians, scientists, and health care providers, across 16 institutions, partner with patients to develop care plans tailored to their needs. We are committed to ensuring all patients have equitable access to care. Mass General Brigham doctors who drive cutting-edge research are the ones providing patient care. Our patients have access to clinical trials and advanced care that s not available elsewhere.

Mass General Brigham s health care system includes five nationally ranked hospitals, including two world-renowned academic medical centers. We bring our heritage of academic medicine to the patient care delivered within our network. Our three Specialty hospitals, and Healthcare at Home, provide focused services to treat medical conditions that require unique skills and technology.

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