Lab Computing Analyst

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.

Job Title: Lab Computing Analyst

Duration: 6 Months

Location: Tarrytown, NY 10591

Job Type: Contract

Work Type: Onsite

Job Description:

Responsibilities:

• Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
• Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
• Maintains access control, data integrity and file system security for the computer/data center environment.
• Monitors, tracks and records system performance and utilization metrics. Communicates highly technical information to both technical and nontechnical personnel.
• Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
• May participate in development of information technology and infrastructure projects.
• May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
• May include company-wide, web-enabled solutions.

Interaction level with Management/Team Members:

• Daily

Skills Overview:

Qualifications/years of experience:

• Bachelor's degree 2+ years of IT support experience
• OR Associate degree 4+ years of IT support experience

Must Haves:

• Experience providing IT support in a laboratory environment.
• Experience providing IT support in a regulated or validated envirornment (GxP).
• Excellent customer service skills complimented by an ability to listen to and interpret client requests.
• Ability to troubleshoot complex technology issues.
• Strong verbal and written communication skills.
• Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
• Experience in the support and troubleshooting of scientific instrumentation.
• Must be able to remains in a stationary position more than 25% of the time.
• The person in this position needs to frequently move inside and outside labs.
• Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
• Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds.
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.

Technology Requirements:

• 2+ years of technical experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing and backup systems.

Additional Requirements:

• Excellent customer service skills complimented by an ability to listen to and interpret client requests.
• Ability to troubleshoot complex technology issues.
• Strong verbal and written communication skills.
• Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.

TekWissen Group is an equal opportunity employer supporting workforce diversity.