It's fun to work in a company where people truly BELIEVE in what they're doing.
We're committed to bringing passion and customer focus to the business.
POSITION OVERVIEW: White Castle Las Vegas is looking for friendly, energetic, and team-oriented individuals to join us as Team Members. If you're outgoing, positive, and ready to create our legendary "steam-grilled-on-a-bed-of-onions Sliders," we want you on our team. No previous experience is necessary, just a great attitude and a willingness to learn. Our ideal Team Members are dependable, enthusiastic, and committed to making every guest experience memorable.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The following and other duties may be assigned as necessary:
- Master all operational areas of the restaurant, including grill, fryer, cashier, dining room attendant, and expo.
- Clearly communicate department goals to hourly team members at the start of each shift, ensuring they are understood and followed.
- Collaborate with management to ensure proper training for newly hired team members.
- Address and counsel team members on work-related concerns to promote job satisfaction and productivity, involving management as needed.
- Actively listen to team suggestions for improving operations and guest service; escalate ideas to management for consideration.
- Continuously train and coach team members on all aspects of their roles.
- Work with management to ensure clear understanding of roles, responsibilities, and performance expectations among team members.
- Address guest concerns, requests, or issues personally or with the assistance of management or team members.
- Provide constructive feedback to help team members grow and improve performance.
- Collaborate with management on initiatives to enhance team performance and operational efficiency.
- Enforce compliance with all company policies, safety procedures, OSHA guidelines, SNHD regulations, and department-specific standards.
- Support management in recognizing and celebrating team member contributions through recognition programs.
- Assist in managing basic HR concerns of hourly employees (e.g., payroll, scheduling) while enlisting management support as needed.
- Serve as the first point of contact for team members, providing fair, consistent, and supportive guidance.
- Supervise daily shift operations, including assigning workstations, coordinating breaks, completing manager checklists, and handling cash operations (e.g., counting the safe).
- Lead by example in technical and functional duties such as food preparation, sanitation, and operational tasks.
- Help drive positive financial results through effective waste management, labor control, and guest satisfaction.
- Maintain a clean and safe work environment for both team members and guests.
- Remain visible on the floor throughout the entire meal period, ensuring coverage and team support (except during breaks).
- Enforce uniform and health card compliance for yourself and team members.
- Perform regular inspections of the venue, reporting and following up on maintenance needs with management.
- Set a strong example and uphold standards of honesty, integrity, respect, and teamwork at all times.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be 18 years of age
- Ability to stand for up to 8 hours
- Ability to lift up to 20 lbs. repeatedly
- Strong interpersonal and communication skills
- Must demonstrate honesty and integrity inside and outside the workplace
- Ability to manage and coordinate multiple tasks at once.
SUPERVISORY RESPONSIBILITIES This position will oversee the Kitchen Workers.
LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. This position will require the attainment of:
- Southern Nevada Health District Food Handlers Card
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.