The Keyholding Leadership Role is a vital position that ensures exceptional customer service and adherence to store standards in line with our company philosophy. In this role, you will take on opening and closing managerial procedures and act as the manager on duty when necessary. We are looking for individuals with strong leadership and management qualities who excel in sales floor engagement, clienteling, and operations management. You will report directly to the Assistant Manager and the Store & Local Brand Manager.
Key responsibilities include, but are not limited to:
- Demonstrating enthusiasm, knowledge, and commitment to the PAIGE brand and product offerings.
- Implementing and driving plans to meet and exceed sales targets as outlined by store management.
- Upholding superior customer service as the number one priority for all staff.
- Creating a professional and motivating environment that is friendly, helpful, and productive.
- Delegating responsibilities effectively and ensuring accountability among team members for meeting performance expectations.
- Managing daily opening and closing procedures accurately.
- Being responsible for maintaining the store's appearance, standards, and compliance with HQ visual directives.
- Acquiring expert knowledge of the POS system and being prepared to handle transactions effectively during system malfunctions.
- Ensuring the sales floor is fully stocked and visually appealing.
- Participating in scheduled inventory tasks, including comprehensive physical inventory counts.
Required qualifications:
- Minimum of 1 year of experience in a retail environment.
- Availability to work weekends is essential.
- Must be able to work at least 30 hours per week.
- Availability for up to 5 shifts per week is required.
- Ability to work during Vacation Blackout Policy dates.
- Capacity to engage and inspire teams while working collaboratively with colleagues.
- Adeptness in managing multiple operational tasks simultaneously.
Base Salary Range:
$22/hr - $26/hr
About PAIGE: At PAIGE, we believe every choice we've made has led us to this very moment. We're passionate about designing pieces that reflect and celebrate personal stories.
Our founder & creative director, Paige Adams-Geller, has embraced her journey since she began in Los Angeles, evolving from a top fit model to launching her namesake collection in 2004. As the sole female founder in the denim industry, she continues to challenge convention with her vibrant spirit and stylish designs.
We debuted our brand in February 2005 in elite retailers such as Intermix, Ron Herman, Bergdorf Goodman, and Harvey Nichols. Our designs quickly gained a following among consumers, celebrities, and fashion editors alike, leading us to expand our offerings to include men's, petites, and maternity lines-all crafted with the utmost dedication to quality.
As our story progresses, we remain focused on the finest details, collaborating with top-notch wash houses in Los Angeles. We take pride in creating pieces that are not only stylish but also practical, allowing you to transition from day to night seamlessly.