Juvenile Probation Officer I

We are currently looking for a Full Time Juvenile Probation Officer I to join our Juvenile Probation team located at the 1500 Hoppe working 8:00AM-5:00PM - Mo Tu We Th Fr.

Summary:

This position will provide case management to the juvenile probation office.

Responsibilities:
Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Meet with and interview probationers, juveniles, parents, schools, etc. and/or their families to assess progress
Prepare reports to the Court, attend Court hearings and furnish testimony when needed
Make referrals to appropriate agencies and provide crisis intervention
Receive referrals from the Chickasaw Nation Lighthorse Police Department, cross-commissioned law enforcement agencies, the Chickasaw Nation District Court, and other agencies regarding alleged Native juvenile delinquents and their families in need of assistance
Make initial assessments and conduct probation intake with juveniles and/or their families
Investigate juvenile referrals and formulate appropriate treatment plans
Assist with finding suitable facilities to address the needs of juveniles
Assist with facilitating the transport of juveniles to and from detention and/or treatment facilities
Act as court liaison
Coordinate community service for juveniles
Monitor, supervise and report on cases involving probationers
Monitor payment of financial obligations ordered by the Court.
Conduct periodic screening for drug and alcohol use by juveniles under supervision.
Performs all other duties as assigned

Competencies:
Essential:
Able to follow instructions, both written and oral
Ensures compliance
Able to adhere to all scheduling and attendance requirements
Maintains strict confidentiality in all matters
Must be able to work quickly, efficiently and accurately
Must be detail-oriented
Ability to work independently
Honesty, truthfulness, reliability, accountability
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Understand Native American culture and tribal programs
Understand Chickasaw law and law enforcement regulations
Knowledge of federal, state and local law and law enforcement regulations
Must have a helping attitude and understanding of problems within a family-oriented framework
Ability to multitask
Establishes professional working relationships as appropriate
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:
Essential:
Basic Computer skills

Experience:
Essential:
No prior experience required

Education:
Essential:
High School, GED or Equivalent

Nonessential:
Bachelors Other

Credentials:
Essential:
Pass general background check
Standard Driver's License

Working Conditions:
Essential:
Mix of office/non-office settings
Organized
Computers, printers, phones
Communications phone, computer
Communications written, verbal
Communication with groups
May be required to de-escalate argumentative, hostile or similar situations
High pressure
Pass pre-employment drug test
Sometimes bend, kneel, stoop, push, reach
Use computer up to 50% of shift
May work day shift