Junior Systems Administrator

Principal Objectives of Junior Systems Administrator

Principal Objective of Position: Junior Systems Administrator will support in maintaining and

optimizing our organization's computer systems, networks, and servers. Your role plays a crucial

role in enhancing the efficiency, security, and dependability of HGPS systems. As a Junior Systems

Administrator, exhibit proactive problem-solving skills combined with a passion for technology

and a desire to learn and grow with our organization.

Requirements

Join Our Team as a Full-Time IT Support Specialist.
Are you tech-savvy, solution-oriented, and passionate about helping others? We're looking for a skilled IT Support Specialist to join our team full-time and provide exceptional support to our employees and clients. If you're ready to make an impact by solving tech challenges and ensuring smooth operations, this is the role for you.

What You'll Do:

• Provide Technical Support: Respond to and resolve hardware, software, and network issues promptly, ensuring minimal disruption.
• Diagnose & Troubleshoot: Use your technical expertise to identify problems, troubleshoot issues, and deliver effective solutions.
• Manage IT Systems: Maintain and monitor IT systems, ensuring they are up to date, secure, and running smoothly.
• Collaborate & Educate: Work closely with teams to provide tech guidance, training, and proactive solutions.
• Document & Report: Track issues, resolutions, and improvements in our internal systems for efficiency and future reference.
• Travel: Travel to new property takeovers for a complete property set up and facilitate a smooth transition.

What We're Looking For:

• Technical Expertise: Proficiency in troubleshooting hardware and software, experience with operating systems (Windows, macOS, Linux), and networking protocols.
• Strong Communication Skills: Ability to explain technical issues in simple terms to non-technical users and ensure clear communication.
• Problem-Solving Mindset: You enjoy identifying and solving problems, providing timely and effective solutions.
• Customer-Focused: A service-oriented attitude with a genuine desire to help users and improve their tech experience.
• Experience: Previous experience in IT support or a similar role is highly preferred.

Work Hours & Benefits:

• Hours: Full-time, Monday to Friday, 8 AM - 5 PM EST
• Benefits: Comprehensive health, dental, and vision insurance, 401(k) plan, generous paid time off, and paid holidays.
• Compensation: Competitive salary based on experience.

Why Join Us?

• Impactful Role: Play a crucial part in maintaining the efficiency and security of our organization's IT systems.
• Innovative Environment: Work with a team that values your technical skills and innovative problem-solving abilities.
• Career Growth: Opportunities for continuous learning, certifications, and career advancement in the IT field.

If you're ready to be the go-to tech problem solver and ensure smooth IT operations, we want to hear from you. Apply today and help us keep things running seamlessly.