Junior / Graduate Software Support Engineer required by a successful company in Poole, Dorset. Due to continued success and planned expansion, the company is looking to hire a Junior / Graduate Software Support Engineer for their existing team. The company offers training and a great path for progression in a high-tech software environment.
Applications welcome from candidates with a relevant degree in Computer Science or similar subject OR those without a degree who have some commercial experience in a similar technical/software support role.
The Junior / Graduate Software Support Engineer will be responsible for providing technical support to customers. This is a varied role spanning various areas including, but not limited to
- Presales support
- Cloud infrastructure support
- Software testing
- Software configurations and implementation
- Business process analysis and documentation
Key experience
- A relevant degree in Computer Science or similar subject OR commercial experience in technical support
- Excellent communication skills and a willingness to work in a customer facing technical support role
Experience in any of the following areas would be advantageous but is not essential
- HTML
- JavaScript
- Jira or similar
- Software testing
- SQL
If you are seeking a role of this nature please get in touch for more information.