Junior Computer User Support Specialist

Job Number: 271 Job Category: GovTech Job Title: JUNIIOR COMPUTER USER SUPPORT SPECIALIST- CALIFORNIA -URGENT Job Type: Full-time Clearance Level: Secret Work Arrangement: On-site Job Location: CA Point Mugu Salary: 50K- 59K Background Provide technical assistance to computer users
Answer questions or resolve computer problems for clients in person, or via telephone or electronically
May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
Responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions
Monitor computer system performance to ensure proper operation
Collaborate with others to resolve information technology issues
Install and maintain computer hardware
Train others in computer interface software use Requirements Over 2 years of experience performing the duties described in the functional description and responsibilities
Excellent communication and interpersonal skills-verbal, non-verbal, written, and listening-for staff, customer and organizational level communications, both formal and informal
Ability to work independently; self-starter Preferred Working knowledge and use of Microsoft Office suite programs, MS Word, Excel, Access, PowerPoint, and SharePoint