Dot818, a fast-growing tech company in Glendale, CA, looking for a detail-oriented Client Success Account Manager to join our team. You'll play a crucial role in maintaining and optimizing client relationships and accounts, as well as recruiting lenders to our network and fostering solid business relations with them. We are seeking a candidate who has outstanding analytical and organizational abilities, enjoys taking on challenging projects and thrives in a supportive team environment that encourages outside-the-box thinking. If you're looking to grow within an organization and be part of a lively team, we encourage you to apply.
ON-SITE ONLY
Job Requirements
Your day-to-day activity may look like this:
- Managing daily reports
- Analyzing and identifying issues with lender accounts
- Responding to lender inquiries and requests
- Reviewing account updates
- Working with our account managers to understand the needs of the team
- Assisting Sales Account Managers in business development
- Identifying optimization opportunities
To be a strong fit for this role, you should possess the following skills:
- Excellent organizational skills, with the ability to manage multiple projects at one time
- Strong interpersonal communication skills
- You would describe yourself as "Internet savvy"
- A critical thinker and able to problem-solve
- Ability to wear many different hats
Bonus if you have experience in:
- The lending and/or mortgage vertical
- Hands-on experience with various online affiliate and referral models (including CPA, CPC, CPL, and CPM)
- A strong track record of monitoring and analyzing trends and patterns from online marketing efforts.
Education
- A Bachelor's degree or higher in Marketing, Communications, Business, or a related field (or equivalent years of relevant experience) is preferred.