Job Title: Jr Workstation Engineer
Location: Plano, TX
Position Type: Full Time
Responsibilities and Duties
- Workstation Engineer will design, build, and maintain the workstation infrastructure for the enterprise
- Packaging and deploying of commercial and internal software to workstations across the enterprise
- Using industry standard tools (SCCM, MEMCM, Intune, Etc.) to patch and update workstations to eliminate vulnerabilities across the enterprise
- Strong experience with MECM administration, application packaging, troubleshooting
- Maintain compliance of workstation fleet by using Industry standard tools, (SCCM, MEMCM, Intune Etc.)
- Will work on monthly patching of entire workstation fleet for OS (Windows\MacOS) and 3rd party apps
- The IT Workstation Engineer will create and maintain standard desktop configurations (Windows and MacOS) and helping to roll out zero-touch provisioning
- Implement, administer, maintain Microsoft SCCM\MEMCM, and associated system
- Assist in architecting and driving the long-term strategy for desktop hardware and software
- Assists Application Packaging team with strategy of software deployments and assists with the troubleshooting of failed deployments
- Remediate Security Vulnerabilities on endpoints as requested by Security team
- Create strategy, design, and implement changes in group policy and compliance baselines to ensure endpoint computing standards are enforced
- Develop roadmaps, documentation, and takes ownership for various end user computing solutions (hardware, operating systems, SCCM, etc )
- Represents Endpoint Technologies in the Change Advisory Board
- Ensures solutions are appropriately tested and documented prior to deployment
- Designs and executes Windows Servicing and Office Servicing Strategy.
- Provide mentorship to other members of the team, and other teams across the organization
Qualifications and Skills
- Bachelor's degree in information technology or computer science.
- 1-3 years of IT experience
- Proven work experience as a technical support engineer
- Knowledge of computer hardware and networking systems.
- Advanced knowledge of Windows 10 and Windows 11 i.e Outlook/Office 365 apps
- Advanced knowledge of the Windows registry, file and folder security, local/domain user security, and operating system troubleshooting
- Strong practical windows systems administration skills
- In depth knowledge of login scripts, scheduled tasks, group policies, etc.
- In depth knowledge of Group Policy and how GPOs apply
- Knowledge of Citrix and VDI technologies
- Knowledge of WinPE, PXE, WAIK, MDOP, ADMT and other tools from Microsoft
- Understanding of Active Directory, DHCP, DNS, etc.
- Strong scripting experience with PowerShell and VBS
- Excellent communications and interpersonal skills
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