Job Requisition ID: 166696
Overview of the role
Reporting to GM-HR IKEA, managing the day-to-day HR operations of the assigned store. Acting as a strategic partner and trusted advisor to the Store Manager and Store management team, providing value-added services on people-related issues that are critical to achieving business priorities and objectives.
What you will do
- Translate the IKEA People Strategy to a matching store strategy in alignment with the overall Al Futtaim Retail People strategy.
- Design & recommend an optimum organization structure for the store in coordination with Store Manager, Business Navigator and Store Management team to ensure efficient and effective structure & performance.
- Accountable for the Manpower Cost & Budget planning for the store, providing the most efficient utilization of the approved budget.
- Ensure annual manpower budgeting exercise is conducted accurately and efficiently.
- Establish a Values driven store culture, maintaining recruitment, development & promotion by Values concept.
- Partner with store leadership to identify talent needs, develop recruitment strategies.
- Support the hiring process to ensure the store is staffed with qualified and motivated coworkers.
- Manage the Internal & External recruitment process, making sure selection is based on values & culture fit.
- Act as a point of contact for CWs' concerns and grievances, ensuring fair and consistent application of HR policies.
- Mediation of conflicts and facilitate resolutions to maintain a harmonious work environment.
- Act as a strategic partner with the business in advising, coaching and mentoring management on people-related issues.
- Ensure compliance of HR policy is maintained to review and strengthen business internal controls and procedures.
- Manage Employee Relations cases across the assigned store's functions, according to the Local laws & AFG Policy & Code of conduct.
- Ensure compliance with local labour laws and Group policies throughout the employee lifecycle.
- Communicate and implement changes to HR policies and procedures.
- Guide store management team in the performance appraisal process, providing tools and coaching to effectively evaluate and enhance employee performance.
- Support the development of performance improvement plans as needed.
- Mentor managers to enhance their leadership skills, address concerns, and develop their teams.
- Develop a fair and accessible Succession Plan for all positions on the store, maintaining a strong bench strength on all store functions.
- Collaborate with store leadership to design and implement organizational changes that improve operational efficiency and CWs satisfaction.
- Lead change management efforts to ensure smooth transitions.
- Implement the IKEA & Al-Futtaim strategy to equality, diversity, and inclusion on the store.
- Manage the Co-worker Engagement survey for the store, ensuring all impact plans have been submitted and implemented.
Required skills to be successful
- Strong influencing, communication and engagement skills, working with and through others.
- Coaching and Mentoring ability.
- Project management.
- Stakeholder management.
What equips you for the role
- Experience working in HR.
- Knowledge of SAP, HRIS, and other HR-related software.
- Commercial Acumen - Ability to blend both context and content to inform views and decision making.
- Budget planning.
- Business acumen & data analysis.