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Onsite/remote hybrid. Travel in the DMV (Chantilly and DC) (Up to 30% travel) SECRET clearance required. Responsibilities:
• Respond to all email administrative requests on both Firebird and DEA Service Manager mail/ticket systems
• Support all HQ daily tasking which includes Firebird network, Spider (DOJ Internet) Network router and switches, and DHCP servers.
• Provide Tier 2 technical support to all DEA Firebird network routers and switches.
• Identify, communicate, and escalate any issues and risks on DEA's Firebird network.
• Provide site network engineering design and As-built processes.
• Provide assistance to all offsite CSP/Techs in troubleshooting and installing Firebird network equipment.
• Travel to DEA remote sites such as Division's, ROs and DOs to perform site surveys, new installations and site relocations.
• Manage and support Next Generation Network (NGN) implemented by DEA which consist of Routers, Switches, WLC's, and WAP's, all through the Cisco Identity Services Engine.
• Pre-Configure and perform IOS and firmware upgrades on all Routers, Policy Servers, Wireless LAN controllers and Network switches that support the DEA NGEN & SDA Network prior to shipping equipment out to a site, before a new install, or equipment replacement.
• Install and support Security Programs Castle network which consist of switches, to also include servers and security cameras
Date Posted: 30 April 2025
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