Jira Application Administrator

Benefits:

Paid time off

Tuition assistance

Expertise and/or relevant experience in the following areas are mandatory:

Experience performing upgrade of multi-node data center instance (9.x version minimum)

Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.)

Experience creating and updating Bash scripts

Experience maintaining CRON table entries

Experience creating and updating Groovy scripts

Experience using RHEL command line

Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary

Experience with TSQL and creation/alteration of SQLServer database objects (e.g., stored procedures, views, tables, etc.)

Experience performing Jira project configuration including customized workflow post-functions, custom listeners, custom events, and complex work item security schemes

Experience constructing JQL including advanced functions

Expertise and/or relevant experience in the following areas are desirable:

Certification as Jira Administrator

Set up and use of Jira API's

Configuration of external application integrations (ex: GitHub and Bamboo) and Atlassian Marketplace 3rd party applications

AD/LDAP connection and configuration

HTML/Javascript

Structure

Zephyr Squad and/or Zepyr Scale

Basic understanding of load balancing and networking

The scope of the proposed services will include the following:

Part time support with an estimated average of fifteen (15) hours per week.

Respond to State communication, initiated by the State during the State's core hours as stated in the Period of Performance section, within 1 hour of communication being sent for communication clearly marked as "critical" or "emergency" and within 2 hours of communication being sent for all other communication.

Assist with emergencies and critical deadlines on State holidays, weekends, and hours outside of the State's core business hours.

Provides maintenance, support, troubleshooting, and updating/upgrading of Jira Oversee the administration, configuration and support of Jira, external application integrations (ex: GitHub and Bamboo), and Atlassian Marketplace 3rd party applications

Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users.

Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work.

Assist State personnel and/or other outside resources with upgrades of the Jira environment as necessary.

This is a remote position.