Jira Administrator with Security Clearance

ManTech seeks a motivated, career and customer-oriented Jira Administrator in Herndon, VA. This is an onsite position Responsibilities include but are not limited to: Perform all steps, including requirements management, configuration, testing and deployment of financial system application Help Desk into Jira Implement, support and perform system administration for the Jira ticketing system
Execute Tier 1 and 2 Help Desk activities including the following: Resetting passwords, creating/modifying/removing accounts, and receiving and answering calls/emails from system users
Explaining and resolving Jira roles and rights issues Execute and maintain backups and patching tasks
Desktop troubleshooting, desktop support, migration of IT equipment, and asset management of all IT components Initiate preventive maintenance, analyze system faults, troubleshoot, and run diagnostic tests on operating system and hardware to detect problems as well as be capable of repairing system/environment problems Support Jira add-ons (I.e. Confluence, Bit Bucket, Subversion, Zephyr) Minimum Qualifications: 4+ years desktop support experience and Microsoft Server Experience
2+ years of experience directly supporting customers in a technical capacity 2+ years of experience with Jira Experience with Desktop, Desktop operating systems, and printing technologies Experience with Microsoft Windows Server IAT II Certification within 6 months of hire Preferred Qualifications: Microsoft Server Certifications
Linux experience Understanding of networking, TCP/IP, firewalls, switching and routing. Understanding of DoD IA security policies, controls, and documentation Clearance Requirements: Active Secret Clearance Required Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.