Are you interested in working with the World's leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at Qualitest.
We are looking for a Java Support Analyst to join our growing team in Atlanta, GA (2 days office).
Top 3 Must Haves: ideally looking for 7-8 years exp overall - Java, Spring Boot, Hibernate, JPA, REST APIs, Microservices
- Database performance tuning (Oracle, MySQL, PostgreSQL, SQL Server, MongoDB)
- Cloud platforms (AWS, Azure, GCP) and containerized deployments (Docker, Kubernetes)
- Exp with at least 1 of the following monitoring tools (Splunk, ELK, Dynatrace, AppDynamics, New Relic)
JD: This is a hybrid position with 70 % remote and 30% customer office in Atlanta
Application management support (need dev background to be able to do job)
Develop and enhance code as tickets come in
Role Overview: The Java Support Analyst is responsible for maintaining, troubleshooting, and optimizing enterprise Java applications. This role involves incident resolution, performance tuning, API troubleshooting, database optimization, and CI/CD deployment support. The analyst will work in an Agile, DevOps-driven environment and support legacy modernization, application enhancements, stabilization, and performance improvements for mission-critical applications in Freight, Rail, and Logistics industries.
Required Technical Skills - Java, Spring Boot, Hibernate, JPA, REST APIs, Microservices
- Database performance tuning (Oracle, MySQL, PostgreSQL, SQL Server, MongoDB)
- CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps)
- Cloud platforms (AWS, Azure, GCP) and containerized deployments (Docker, Kubernetes)
- Monitoring tools (Splunk, ELK, Dynatrace, AppDynamics, New Relic)
- Security frameworks (OAuth, JWT, SAML, SSL/TLS, LDAP, Active Directory)
Key Responsibilities 1Incident & Problem Management - Provide Level 2/3 support for Java applications, resolving production issues, API failures, and backend errors.
- Diagnose and troubleshoot Java-based application crashes, memory leaks, and performance bottlenecks.
- Analyze logs using Splunk, ELK Stack, Dynatrace, AppDynamics, or New Relic.
- Work with ITIL-based Incident, Problem, and Change Management processes.
- Perform root cause analysis (RCA) for recurring production issues and implement permanent fixes.
2Java Application Debugging & Optimization - Debug and analyze Java applications built on Spring Boot, Hibernate, and Microservices.
- Fix issues related to RESTful APIs, SOAP web services, JSON/XML parsing, and data serialization.
- Optimize Garbage Collection (GC), CPU, and memory utilization for Java applications.
- Work with Java profiling tools (JVisualVM, YourKit, JProfiler) to identify slow processes.
- Assist developers in resolving code-level defects and SQL performance issues.
3API & Integration Support - Troubleshoot REST APIs, SOAP services, and microservices connectivity issues.
- Monitor and debug API Gateway traffic (Kong, Apigee, AWS API Gateway, or Azure API Management).
- Handle authentication and security for APIs using OAuth 2.0, JWT, SAML, and LDAP.
- Work on third-party system integrations with SAP, Salesforce, ServiceNow, or Workday.
4Database Support & SQL Performance Tuning - Analyze and optimize SQL queries, stored procedures, and indexing strategies.
- Troubleshoot deadlocks, connection pooling, and slow DB transactions in Oracle, PostgreSQL, MySQL, or SQL Server.
- Work with NoSQL databases like MongoDB, Cassandra, or DynamoDB for cloud-based applications.
- Manage ORM (Hibernate, JPA) configurations for efficient database transactions.
5CI/CD & Deployment Support - Support CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI/CD, or Azure DevOps.
- Work on Docker and Kubernetes-based deployments for Java applications.
- Assist in automated testing and validation before production releases.
- Troubleshoot deployment failures, rollback strategies, and hotfix releases.
6Cloud & DevOps Support - Monitor Java applications deployed on AWS, Azure, or GCP using CloudWatch, Azure Monitor, or Stackdriver.
- Support containerized deployments using Kubernetes, OpenShift, or ECS.
- Manage logging, monitoring, and alerting for cloud-native Java applications.
- Assist in configuring Infrastructure as Code (Terraform, Ansible, or CloudFormation) for DevOps automation.
7Security & Compliance Management - Ensure Java applications comply with security standards (GDPR, HIPAA, SOC 2, ISO 27001).
- Monitor and mitigate security vulnerabilities using SonarQube, Veracode, or Fortify.
- Implement SSL/TLS security measures and API rate limiting to prevent abuse.
8. Collaboration & Documentation - Work in Agile (Scrum/Kanban) environments for application support and bug fixes.
- Maintain technical documentation, troubleshooting guides, and runbooks.
- Conduct knowledge transfer sessions for junior support engineers.
Benefits
Why QualiTest? - Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities.
- Local and global opportunities - we offer you internal rotation and international mobility opportunities to grow your career.
- Clear view of your career and progression with the company - Qualitest is growing massively (since 2021 - tripled our employees base - we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
- Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers. Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitest will match your contributions accelerating your savings plan.
- Take care of health with enrollment into one of our competitive healthcare benefits. Qualitest will match towards your HSA if you choose to participate.
- Never stop experimenting and learning with QCraft - our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
- Stay active and get rewarded with our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym.
- Earn bonuses via our Client Referral and Employee Referral Program's. Refer and earn - tap your network for net-worth.
- We recognize our employees work via our Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers' achievements.
- Planning a vacation? Looking for car insurance? Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless.
- A Competitive pay, the salary range for the role is $105,000 - $115,000.
- Intrigued to find more about us?
- Visit our website at
- If you like what you have read, send us your resume and let's start talking.