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Summary
Will be responsible for building business process networks using a virtual assistant technology that integrate into other systems with a focus on user experience.
Key Responsibilities
• Collaborate with other functions within the bank to validate feasibility, obtain technical requirements, and ensure the process is optimized during the development cycle.
• Responsible for the implementation of processes into the Virtual Assistant using the BPMN standard.
• Build and maintain a script library that can be used across multiple domains.
• Perform unit testing during the development phase ensuring adequate error handling is established.
• Provide a timely resolution or workaround when bugs or outages occur.
Key Skills and Experience
Good understanding of at least 1 scripting language such as JavaScript or Groovy.
• Understanding of OOP concepts
• Experienced in DevOps and agile methodology.
• Experience with integration frameworks like Apache CAMEL or similar technologies such as Mulesoft.
• Understanding of various web services like REST and/or SOAP.
• Excellent written and verbal communication skills.
• Ability to work independently.
• Ability to communicate to technical and non-technical audience.
• Strong analytical and troubleshooting skills.
Nice to have
Hands-on expertise designing and implementing AI conversational experiences via chatbots or virtual assistants, at enterprise scale
Date Posted: 07 April 2025
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