IVR AWS Lex Developer

Newark, New Jersey

CyberTec
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Job Title: IVR AWS Lex Developer - 25-04363
Job Duration: 12 Months
Job Location: Newark, NJ
Client: Prudential
Hybrid Role
Pay Rate: $ 75.00/hr. on w2 Or $65/hr. on C2C (I can consider C2C only in US Citizen candidates)
Need only USC, H4-ead, Opt-ead candidates
Open for relocation candidate
Need DL copy and LinkedIn profile link
Need 10+ years of experience candidate

Updated Job Title: IVR AWS Lex Developer
This position requires developers experienced with the AWS Lex toolset, with a background similar to that required for Genesys bot development (2290)
The main skill set needed is expertise in Lex bot development with a reliance on AWS Lambdas and programming in Python or Node.js.
Experience in speech recognition, using AWS Polly, and API-based transactions is crucial. While knowledge of Genesys is beneficial, the core development skill required is AWS Lex.
Required:
  • AWS Lex for IVR voice bot development is a key skill.
  • Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.
  • Experience with management and development of speech recognition systems and grammars.
  • Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI.
  • Proficiency in calling APIs, Microservices and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST).
  • Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
Responsibilities:
  • Management and development of speech recognition systems and grammars.
  • Implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI.
  • Designing, developing and supporting advanced IVR applications.
Date Posted: 03 April 2025
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