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Role: CHTR - D1 - ITSM Lead - PaaS RFP
Work Location: Denver
JOB DESCRIPTION:
Key Responsibilities:
• Lead discovery sessions to understand service management needs across PaaS teams.
• Develop and execute a strategic ITSM plan aligned with organizational goals.
• Evaluate, select, and oversee deployment of ITSM tools.
• Design and implement ITSM processes, including incident, change, request, and configuration management.
• Drive continuous improvement and adoption of service management best practices.
Date Posted: 30 May 2025
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