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POSITION- ITSM Admin (ServiceNow/Ivanti)
LOCATION- Wilmington, MA (Must be local - willing to commute, Hybrid 2-3 days)
DURATION- 6+ months
REQUIRED SKILLS
• Bachelor's degree in information technology, Computer Science, or IT related field preferred.
• Proficient in ITIL best practices and service management methodologies.
• Experience in a Service Operations environment or similar within a corporate enterprise organization.
• SQL connectors, structure query language and reporting experience is advantageous but not essential.
• Proficiency in Ivanti ITSM platform administration or similar service desk tool, e.g., Cherwell, ServiceNow.
• Understanding of SQL, scripting, and workflow automation.
Date Posted: 19 March 2025
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