GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We'd love for you to team up with us to "innovate every day," put "people first," and take a "no-shortcuts" approach that has propelled us to become a leader in the diabetes technology industry.
STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi System and t:slim X2 insulin pump with Control-IQ technology. We're also so much more than that. Our company's human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Since many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at
A DAY IN THE LIFE: - Assists with PC Imaging and endpoint provisioning tasks
- Assists the onsite Endpoint Systems Teams with a variety of hands-on tasks related to computer peripheral deployment and troubleshooting to basic support.
- Maintains accurate records of IT equipment inventory; keeping storage areas neat and organized.
- Assists IT Coordinators with shipping and receiving tasks.
- Assists with onsite walk-up support at Tandem HQ Facility.
- Organizes and prepares new hire IT equipment for pickup and shipping.
- Performs hardware diagnostics on break/fix laptops and determines if warranty or repair is applicable.
- Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.
- Performs other duties as assigned.
YOU'RE AWESOME AT:
1. Knowledge, skills & abilities - Excellent organizational skills with the ability to seamlessly prioritize multiple tasks.
- Experience with Microsoft Office Suite.
- Ability to present ideas and solutions to technical problems to both technical and non-technical employees
- Excellent customer service.
- Ability to work effectively in a team environment.
- Exceptional oral and written communication skills.
- Detail oriented with ability to work in fast-paced environment.
- Ability to read and understand technical manuals and software licensing agreements.
2. Minimum certifications/educational level - High School Diploma
- Currently pursuing a degree in Computer Science, Information Technology, or a related field
3. Minimum experience - 6 months experience in a Service Desk or IT Support Position, preferred but not required.
- 6 months experience in a customer service role, preferred but not required
WHAT'S IN IT FOR YOU? In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. Not only do we hire forward-thinking achievers to join our workforce; we reward, develop, and retain them too. Just one of the many reasons of how we . To learn more about our culture and benefits please visit
BE YOU, WITH US. Tandem is firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment. We value and embrace that every single one of us brings value to the table. But sometimes we forget that when we don't meet 100% of a job description's criteria - maybe you're feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.
COMPENSATION: The starting base pay range for this position is $25.00 per hour. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate's location and the overall job market.
This is a temporary position. As a temporary employee you will be employed through a staff agency partner. Benefits during your temporary assignment may be provided by the staffing agency. Access to Tandem sponsored benefits is contingent upon conversion from temporary to regular full-time status. Conversion is determined based upon business need and job performance.
Tandem offers an environment where you are encouraged to be imaginative and intuitive, with the ability to envision what's possible for people living with diabetes. We aim to uplift, encourage, and support everyone in the diabetes community. Tandem put's people first and firmly believe that we can make a positively different impact by bringing the right people to improve ideas, solutions, and our company.
YOU SHOULD KNOW: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a thorough screening process comprised of a drug test (excluding Marijuana) and background check, which includes a review of criminal history information.
Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.
REFERRALS: We love a good referral. If you know someone that would be a great fit for this position, please share.
If you are applying for this job and live in California, please read Tandem's CCPA Notice: APPLICATION DEADLINE: The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.
SPONSORHSIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.