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WHO WOULD I REPORT TO? Miranda Carney-Morris
WHAT DEPARTMENT IS THIS IN? IT - Client Services
WHEN DOES THIS POSITION BEGIN (AND END, IF APPLICABLE? 2025-05-09
JOB PURPOSE: This position is open to undergraduate students.
Interested in tech but not a total expert? No problem-if you're dependable, curious, and like helping others, we'll teach you the rest.
Work at the Graduate School campus to support students, staff, and faculty with classroom technology-like projectors, microphones, and Zoom. You'll assist with multimedia assignments and learn alongside educational technologists, with chances to explore tools like AI, 360-degree video, 3D printing, and virtual reality. Strong communication skills and a willingness to learn are key. Customer service, AV tech, or video production experience is a plus-but we'll train you either way.
In this role, you'll develop crucial career readiness competencies and depending on specific project assignments, may enhance various skills, including:
- Personal and professional self-awareness
- Clear and effective communication
- Proficiency with customer service
- Effective troubleshooting skills related to problem-solving complex integrated technical systems
- Understanding of effective work habits
- Team collaboration and relationship building
- Time Management
DUTIES AND RESPONSIBILITIES: The Grad School IT Technician works closely with faculty, staff, and students to assist in maintaining, troubleshooting, triaging, and resolving issues with classroom computer systems, institutional computers, and educational software, both in person and over the phone.
Additionally, the Grad School IT Technician will assist in creating written and video how-to documentation, assists with record keeping, and researching and exploring emerging educational technology. This includes the opportunity to work on various technology-related projects.
Projects that students have worked on in the past have included video production, virtual reality, 360 video, drone aerial surveying, website development, and 3D printing.
SCHEDULE: Hours depend on staffing needs and availability. Shifts available from 9:00 AM - 7PM Monday- Friday. Saturday availability.
RATE OF PAY: Current OR minimum wage
WORK STUDY REQUIREMENT: Work Study eligible strongly preferred
Lewis & Clark College adheres to a nondiscriminatory policy with respect to educational programs, activities, employment, and admission. We do not discriminate on the basis of actual or perceived race, color, sex, religion, age, marital status, national origin, the presence of any physical or sensory disability, veteran status, sexual orientation, gender identity, gender expression, or any other basis prohibited by applicable federal, state, and local laws. The Associate Vice President of Human Resources has been designated to handle inquiries regarding employment- and disability-related non-discrimination policies. Title IX inquiries may be directed to the Title IX coordinator or deputy Title IX coordinators.
Reasonable Accommodation Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Eligibility to Work In order to comply with US Homeland Security Department regulations, all employees must complete an I-9 form in Workday prior to or no later than the first day of work and bring originals (no photocopies) of their supporting documentation to Human Resources no later than the 3rd business day of employment. Failure to have a completed I-9 form on file with the College will result in immediate termination of employment.