Job Title: IT Technician I - Institutional Student Worker
Location: UNG-Dahlonega, GA
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 284057
About Us
Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.
Job Summary
The University of North Georgia is currently accepting applications for a IT Student Technician on the Dahlonega campus working with Technical Support Services. Duties including work order ticket entries and assignments, assist with computer inventory and tracking, imaging, equipment management and surplus, installation, deployment, basic troubleshooting, and other duties as assigned.
Responsibilities
- Assistance with classroom and conference room technology support.
- Assistance with video conference meetings, webinars and virtual events held by Zoom and Microsoft Teams.
- Assist with installation and deployment of IT equipment.
- Basic computer troubleshooting skills.
- Perform other duties and responsibilities as assigned.
Knowledge, Skills, & Abilities
- Basic computer use and troubleshooting, customer service, ticket entry,
- Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry objects weighing up to 25 pounds.
- Vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
- Sitting for extended periods of time.
- Ability to certify and maintain good standing in golf cart/LSV training course.
Required Qualifications
- Must be enrolled at the University of North Georgia in the minimum of six (6) credit hours to qualify as a student worker.
- Valid US driver's license to operate vans and carts as needed.
Required Documents to Attach
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .
Institutional Values
The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Equal Employment Opportunity
The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.
Other Information
- This is not a supervisory position.
- This position does not have any financial responsibilities.
- This position will be required to drive.
- This role is considered a position of trust.
- This position does not require a purchasing card (P-Card).
- This position may travel 1% - 24% of the time (on campus).
- This position does not require security clearance.
Please note: the University of North Georgia career board updates daily, positions are subject to be removed without prior notice or before the posting expires.
Background Check