IT - Technical Writer - Sr.

IT - Technical Writer - Sr.
REMOTE
12 Months
Pay: $55-60 per hour

Strongly preferred local or within CA or at least PST time zone

Client laptop will be provided if within the service territory, else VDI/Citrix for non-locals
Travel: will reimburse as needed; local candidates not expected to be reimbursed

TOP THINGS:
- Document business process flow, technical process, job aids for the Electric Portfolio
- Assist with the business and IT to define support processes
- Assist/Create SLA

Technical Writing:
Develop, write, review, revise, and business process flow, technical processes, job aids for the Electric Portfolio
Conduct research and work in collaboration with SMEs to validate s policies, standards, plans, processes, and procedures to ensure compliance with regulatory requirements.
Reviews:
Perform independent Technical Reviews and/or cross-discipline.
Reviews of guidance documents drafted by others.
Review temporary procedure changes prior to permanent incorporation.
Screen procedure change requests for suitability and clarity and provide feedback when needed.
Review proposed design changes for potential procedure impact.
Participate in project and/or schedule development to coordinate and integrate procedure support with the activities of other site organizations.
Prepare executive materials to achieve compliance documentation approvals.
Complete company compliance publication process for approved documentation.
Process Improvement:
Provide general guidance and Technical assistance to other team members in areas of expertise.
Assist line organizations with general procedure issues.
Participate in event investigations, process Improvement teams, benchmarking, and industry working groups.
Participate in development and maintenance of security program policies, standards, and procedures.

Minimum:
Bachelor's degree in Business, Engineering, Information and Computer Science, Communications, Journalism, English, Liberal Arts, or Technical Writing; or an equivalent combination of education, training, or experience in a related field
A minimum of regulatory technical writing in an engineering, technology or scientific field
Physical or technology security and/or network background that is critical to procedure-focused technical writing
Effective data gathering skills with an ability to source content from multiple subject matter experts
Experience developing technical guidance documents
Strong communication and facilitation skills
Strong technical writing and editing skills
Strong analytical and problem solving skills to decompose and distill relevant information
Experience functioning at a high level in a fast-paced work environment
Effective organization, prioritization and communication skills
Demonstrated ability to manage workload and time effectively
Strong customer focus, commitment to excellence, results orientation, and attention to detail
Demonstrated ability to work effectively in a team
Ability to multi-task and support multiple procedure assignments
Desired:
Solid understanding of utilities and/or standards and procedure development
Research skills and the ability to read, understand, and extract information from process flow diagrams and technical literature
Experience analyzing, translating and redesigning technical documentation at a level suitable for the intended audience
General knowledge of applicable industry regulations, practices, codes, standards, and requirements, and the ability to become thoroughly familiar with this material within a reasonable period of time
Proficiency in Microsoft Word, Excel, Access, PowerPoint, Project, and Visio