IT Systems Support - Sharonville Transmission Plant - Cincinnati, OH

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Job Description
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

This is an Information Technology Operations based role that supports our Sharonville Transmission Plant which builds the transmissions that go into our top selling Ford products such as F-150 through F-750, Expedition, Navigator, Transit, Commercial Vehicles (U-Haul, Buses) and many more. Our plant also builds BEV Ring Gears that support the new electric F-150 lighting. This is an outstanding opportunity to be a member of the Site IT team and assist in reimagining how site IT lends support to the manufacturing team, as we modernize the plant floor with new technology to reduce complexity and increase efficiency.

As a member of the Plant IT team, you are directly responsible for maintaining the systems that keep each of our 2 transmission lines running. Your job responsibilities will require you to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure that the plant uses to produce transmissions for Ford and Lincoln vehicles globally.

You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling IIOT for Manufacturing and supporting the existing manufacturing execution systems within the facility.

This position provides an excellent opportunity to not only expand your IT Skillset, but also to acquire manufacturing experience that will enhance your long-term career potential.

Responsibilities
What you'll do

Support a multi-shift operation in a manufacturing plant.
Must be able to work flexible hours in support a multi-shift operation. May require rotating schedule to support business processes. (Days, nights and or weekends).
Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
Interface with Business IT and business owners to prioritize improvement efforts.
Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary.
Focus on the integration / long term maintenance of applications and hardware.
Assist team lead with managing assignments and workload.
Develop, maintain, and share, accurate support documentation.
Support of local network equipment in a Cisco based environment.
Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.
Support of IIOT deployments and expansion efforts utilizing iOS and Android based equipment.
The successful candidate will have or be willing to quickly learn the following items:

Any plant floor experience is highly desired (Control systems, PLC's, etc.)
PLC/CNC experience (Siemens, Rockwell, Keyence, ABB, Toshiba, etc)
PLC Ladder Logic
Programming experience with CNC code
Setting IPs within the PLC
Experience with Server administration; Windows (2012+) or Linux
Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation.
Knowledge of Windows server and Windows Active Directory/ADFS
Experience with VM servers (Vsphere).
Experience with Android and/or iOS, iPhones, iPads.
Experience with Mac OS.
Experience with Office365.
Experience with SharePoint.
Experience with Office automation
Experience with Dell PC's, Dell Laptops, HP Printers, and HP Servers
Network monitoring (What's Up Gold, SPLUNK, DynaTrace)

Additional Qualifications/Responsibilities

Qualifications
You'll have

High School diploma
1+ years of experience supporting Enterprise IT in areas such as:
Dell PC's, Dell Laptops, HP Printers, and HP Server
Windows server and Windows Active Directory/ADFS
VM servers (vSphere)
Server administration; Windows (2012+) or Linux
Even better, you may have

Any plant floor experience is highly desired (Control Systems, PLC's, etc.)
PLC/CNC experience (Siemens, Rockwell, Keyence, ABB, Toshiba, etc)
PLC Ladder Logic
Programming experience with CNC code
Setting IPs within the PLC
Manufacturing experience is preferred
Strong written and verbal communication skills
Ability to multi-task; managing multiple tasks
Work efficiently and effectively with diverse, cross functional teams under stressful circumstances
Ability to communicate effectively with business users and IT professionals including globally distributed teams.
The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups, including globally distributed teams. Including the ability to adjust communications appropriately for the audience across all levels of management and knowledge.
Motivated self-starter
Identifying, investigating & solving problems without supervision
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year's Day

• Paid time off and the option to purchase additional vacation time.