IT Systems/Laboratory Analyst

Myticas' direct client is seeking an IT Systems/Laboratory Analyst- Hybrid at Worcester, MA (4 days onsite at Worcester, MA).

Duration: 6+ Months Contract (Possible further extension)

Top Skills/Experience Requirements:

• Familiarity and experience installing Acronis, Crowd strike( antivirus software), patchlab.
• Strong communication skills
• Strong excel macros and excel skills.
• Medium proficiency in Power platforms
• Decommissioning computer systems.
• GMP experience

Job Description Summary:

Responsible for the provision of technical support for all IT/BTS (Business Technology Solutions) systems, activities, development, and administration of plant Quality Control (QC) and IT systems as well as similar scope on manufacturing operations

Supports all hands-on projects that affect the lab and manufacturing IT infrastructure, systems, security, workstations, support, and IT standards.

Job Responsibilities:

• Work on client's IT QC systems and application projects.
• Work on client's IT manufacturing systems and application projects.
• Is responsible for the implementation and rollout of new IT systems.
• Lead client' IT QC systems and application projects.
• Lead client' IT manufacturing systems and application projects.
• Ensure system documentation and computerized systems compliance with Data Integrity policies and regulatory requirements.
• Collaborate with BTS IAI (Infrastructure Architecture Innovation) to maintain oversight over client's network infrastructure pertaining to the site.
• Is responsible for ensuring the maximum availability of IT equipment and systems to support the business.
• Participate in continuous improvement by identification and implementation of cost saving opportunities within the IT area.
• Is the site subject matter expert (SME) for plant IT systems.
• Continually building knowledge of the business while keeping current with new technologies.
• Collaborate closely with other site functions on cross-functional projects and, responsible for delivering IT capabilities and support to site projects.
• Liaise with IT Contractors/Consultants and ensure compliance with contractor management site policies.
• Support of QC desktop/workstation and server applications.
• Support of manufacturing desktop/workstation and server applications.
• Training of employees on relevant applications.
• Validation / Qualification of hardware and software as required by client's policies and SOPs.
• Is responsible for data backup and administration / maintenance of the plant QC & manufacturing systems.
• Protect client's from cyber risk on QC equipment and site assets, adhering to cyber security procedures and practices of client's.
• Is responsible for patching of the plant QC systems.
• Is responsible for patching of the plant manufacturing IT systems.
• Participation in cross functional teams and initiatives across the site.
• Adheres to and supports all EHS standards, procedures, and policies.
• Provide technical leadership on IT to functional areas and collaborates with key stakeholders.

Required Skills/Qualifications/Experience:

Bachelor's degree: Degree level qualification in computer science or equivalent relevant discipline or respective proven expertise and experience

Cognitive/Business Skills:

• Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
• Requires proven problem-solving skills and the ability to adapt to new requirements.
• Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
• Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
• Requires total commitment to quality and always maintaining a high standard of work.
• Always demonstrates the highest levels of integrity and a strong work ethic.
• Strong communication skills, both verbal and written, are required for the execution of this role.
• Strong interpersonal skills are required.
• Supports the principles of Perfect Performance.
• Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.

Job/Technical Skills:

• 2 years plus in IT QC System / Application Support (essential)
• 3 years plus of relevant IT experience (Essential)
• ITIL (Desirable)
• GAMP (Desirable)
• Project Management must
• Waters Empower (Desirable)
• Familiarity with Acronis, CrowdStrike installs and maintenance as well as Lab instruments-Empower CE, SOloVPE, SHimatsu,Nexxus, BCS and others
• Microsoft O365 PowerApps / PowerBi
• Very strong knowledge on excel macros and powerapps
• Familiarity with Sciex,Biotek,Waters,Plate freezers